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Reviews of Hampton Inn Pigeon Forge

2.5 out of 5
Hampton Inn Pigeon Forge
2497 Teaster Ln, Pigeon Forge, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property! Clean room, comfortable bed, great staff, wonderful breakfast. We will be back to stay, again, the next time we come to Pigeon Forge.
Stayed 1 night in May 2024

4/10 Poor

Christine

Disliked: Staff & service, amenities
The staff on arrival was rude. We were all tired but she couldn't have cared less. No housekeeping all week. Ran out of toilet paper. Emptied out own garbage. No conditioner in bathroom. I spoke with staff many times with no avail. I will never stay there again and I will make sure everyone I know will be aware of what that Hampton Inn is like.
Stayed 5 nights in May 2024

6/10 Okay

Emily

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
General everything was okay but the room was stuffy! I guess its the carpet but the everthing else was super clean
Stayed 3 nights in May 2024

10/10 Excellent

Authur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2024

6/10 Okay

SARAH

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great to stay at the room was clean and very comfortable the staff was great
Stayed 2 nights in Apr 2024

8/10 Good

Becky

Liked: Cleanliness
Location was good
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! The room was amazing!!
Stayed 1 night in May 2024

6/10 Okay

Hope

Traveled with family
Our room was stuffy with poor air conditioning and no exhaust fan in the bathroom. It was also an extremely dark room. The hotel had a nice amount of complimentary services, but I do not think the room was worth the price we paid.
Stayed 5 nights in May 2024

10/10 Excellent

Vijay Kumar, Canton

Traveled with family
Liked to stay there.
Stayed 1 night in May 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with a great staff
Stayed 3 nights in Apr 2024

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is off the main strip so didn't have to fight traffic getting in and out of property. Common areas outside included a beautiful large fireplace to sit by. con- Our room had a large jetted tub. the tub was wonderful except was hard to climb into and out. needs a step on outside of tub to make entry easier
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! We have made this our home when on vacation
Stayed 1 night in Mar 2024

10/10 Excellent

Richard, Morehead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was very clean and comfortable. We really enjoyed our stay. Close to everything you'd like to do or anything you'd like to eat. Our bathroom was large and very well lit. Only drawback was bathroom didn't have exhaust fan so for your gal the heat from a shower or bath may complicate finishing her hair!
Stayed 3 nights in Apr 2024

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness, staff & service
This was a little below what we normally find at Hampton Inn. WiFi not working the entire time, conditioner in shower not working, no welcome bottles of water. No fruit selection at breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are uncomfortable. They are very hard and you can feel the springs in them. Recommend replacing mattress.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dan

Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located. Could walk to some attractions
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Stayed 1 night in Apr 2024

10/10 Excellent

Willard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the wonderful breakfast. We will definitely be back.
Stayed 2 nights in Apr 2024

6/10 Okay

Jared

Stayed 2 nights in Apr 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Shane

T
Stayed 1 night in Apr 2024

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The children’s pool needed cleaning.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really great breakfast, and I loved the fireplace!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Mar 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel for a trip to Pigeon Forge. It was very convenient to dining, attractions and the Ripken complex. The breakfast options were good. I highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast always had something different and tasty
Stayed 4 nights in Mar 2024

6/10 Okay

Tina

Traveled with family
Liked: Staff & service
The property was very nice on the outside. But, the room smelled musty. The pillows are tiny and uncomfortable and the beds are very hard and uncomfortable. I did enjoy the view of the mountains and the mountain coaster of miniature golf outside the room. The breakfast was very good and plenty of food. I would stay again if beds and pillows were more comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey

Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Breakfast had many options and was kept well stocked. Front desk staff was always helpful. Staff in every area was incredibly accommodating!
Stayed 3 nights in Mar 2024

10/10 Excellent

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the new putt putt and activities noted next door. Will definitely plan to use those in the future. Would suggest checking out the mattresses in the units. Some updating of the mattresses would be all we could suggest; they were super hard and uncomfortable. Otherwise, everything else was great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

8/10 Good

Norene

Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Hampton Inn. Rooms were nice, clean and comfortable. Love the are. Lots of places to eat.
Stayed 2 nights in Feb 2024

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t made when we entered our room. The dirty bed linen was piled up near the TV. Staff were quick to address the issue, but it ought not to have happened in the first place.
Stayed 2 nights in Mar 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I didn't like was only one entrance in an out. One was blocked off maybe because the payment from road to parking lot needs to be smoother, to much of a dip for low riding cars.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed shower seat they did not hesitate about getting it. Breakfast was excellent . Would stay at a gain
Stayed 2 nights in Feb 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located but off the main drag. We were within minutes of everything. Staff was friendly, breakfasts were wonderfull, room spacious.
Stayed 2 nights in Feb 2024

10/10 Excellent

Josey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - easy to find
Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Thank you

8/10 Good

Michele, Frankfort

Traveled with family
Liked: Staff & service, amenities
Property was perfectly located for us. It was clean, but starting to show some wear. The only disappointing thing was that there is only maid service every other day of you stay. If you want clean towels you have to gather up the dirty towels, take them down to the front desk and ask for more. You also have to make your own bed while on vacation. LOL
Stayed 2 nights in Feb 2024
Response from GM on Feb 27, 2024
Thank you

4/10 Poor

Kayla

Traveled with family
The beds were extremely uncomfortable. We stayed for for 3 nights and our room was never cleaned…
Stayed 3 nights in Feb 2024
Response from GM on Feb 27, 2024
Thank you

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
There was no shower gel or soap available. Our room was not thoroughly cleaned. We found an empty soda bottle on the floor.
Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Thank you . Our property does not supply shower gel nor liquid bath soap. We do offer shampoo & conditioner along with bar soap. I will speak with out houskeeping team regarding the cleanliness of the room, I do apologize. Thank you for sharing.

10/10 Excellent

Sara

Stayed 1 night in Feb 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding!!
Stayed 2 nights in Feb 2024
Response from GM on Feb 27, 2024
Thank you

8/10 Good

Jeffrey

Business traveler
I’d stay again
Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Thank you

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything
Stayed 2 nights in Dec 2023
Response from GM on Feb 27, 2024
Thank you

10/10 Excellent

cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean, and safe
Stayed 2 nights in Feb 2024
Response from GM on Feb 27, 2024
Thank you

4/10 Poor

Johana

Traveled with family and small children
The bed was uncomfortable.
Stayed 3 nights in Feb 2024
Response from GM on Feb 27, 2024
Thank you

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from GM on Feb 27, 2024
Thank you