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DoubleTree Resort by Hilton Hotel Penang

Star Rating
5 out of 5
See more in George Town

Photo gallery

Featured Image
2 outdoor pools, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
2 outdoor pools, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
2 outdoor pools, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
Balcony

Guest reviews

4.1 out of 5 Very Good
556 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

56 Jalan Low Yat, Batu Ferringhi, George Town, Penang

Explore the area

Popular LocationFloating Mosque of Tanjung Bungah2 min drive
Popular LocationFerringgi Beach4 min drive
Popular LocationTropical Spice Garden5 min drive
AirportPenang (PEN-Penang Intl.)43 min drive

Choose dates to view prices

  • Room, 1 King Bed (Guest)

    Photos of Room, 1 King Bed (Guest)

    4.3/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Guest)

  • Twin Room (Guest)

    Photos of Twin Room (Guest)

    4.4/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsTwin Room (Guest)

  • King, Deluxe Room, Balcony

    Photos of King, Deluxe Room, Balcony

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsKing, Deluxe Room, Balcony

  • Deluxe Twin Room, Sea View

    Photos of Deluxe Twin Room, Sea View

    Room amenities

    • 366 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Twin Room, Sea View

  • King, Premier Room, Balcony, Sea View

    Photos of King, Premier Room, Balcony, Sea View

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsKing, Premier Room, Balcony, Sea View

  • King, Suite, 1 Bedroom, Balcony

    Photos of King, Suite, 1 Bedroom, Balcony

    3.9/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsKing, Suite, 1 Bedroom, Balcony

  • King, Suite, 1 Bedroom, Balcony, Sea View

    Photos of King, Suite, 1 Bedroom, Balcony, Sea View

    3.7/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsKing, Suite, 1 Bedroom, Balcony, Sea View

  • King, Suite, Terrace, Sea View

    Photos of King, Suite, Terrace, Sea View

    Room amenities

    • 624 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsKing, Suite, Terrace, Sea View

  • Family Suite, 2 Bedrooms, Terrace, Sea View

    Photos of Family Suite, 2 Bedrooms, Terrace, Sea View

    4.8/5 guest room rating

    Room amenities

    • 1076 sq ft
    • Sea view
    • Sleeps 5
    • 1 King Bed
    More detailsFamily Suite, 2 Bedrooms, Terrace, Sea View

  • King, Room, Accessible

    Photos of King, Room, Accessible

    4.1/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsKing, Room, Accessible

  • Family Room, 2 Bedrooms, Balcony

    Photos of Family Room, 2 Bedrooms, Balcony

    4.3/5 guest room rating

    Room amenities

    • 689 sq ft
    • Sleeps 6
    • 1 King Bed OR 2 Twin Beds
    More detailsFamily Room, 2 Bedrooms, Balcony

  • Presidential Suite, 1 King Bed, Terrace

    Photos of Presidential Suite, 1 King Bed, Terrace

    Room amenities

    • 1927 sq ft
    • Sleeps 5
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Terrace

  • Deluxe Room, 1 King Bed (High Floor)

    Photos of Deluxe Room, 1 King Bed (High Floor)

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (High Floor)

About this area

George Town

DoubleTree Resort by Hilton Hotel Penang is located in George Town's Tanjung Bungah neighborhood. KOMTAR and Kek Lok Si Temple are notable landmarks, and some of the area's popular attractions include ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Ready for a night out? Consider Gurney Drive.
Visit our George Town travel guide
Map
View in a map
Popular Location

What's nearby

  • Floating Mosque of Tanjung Bungah - 2 min drive
  • Ferringgi Beach - 4 min drive
  • Tropical Spice Garden - 5 min drive
  • Penang Avatar Secret Garden - 5 min drive
  • Straits Quay Mall - 7 min drive

Getting around

  • Penang Sentral - 50 min drive
  • AirportPenang Intl. Airport (PEN) - 43 min drive

Restaurants

  • Makan Kitchen — 1 min walk
  • The Foodstore — 1 min walk
  • Gurney Drive — 14 min drive

About this property

DoubleTree Resort by Hilton Hotel Penang

Beach spa retreat walking distance from TeddyVille Museum
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and massage/treatment rooms. All 316 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like sofa beds and refrigerators. Guests will also find iPod docks, 24-hour room service, and rainfall showerheads.
DoubleTree Resort by Hilton Hotel Penang offers 316 accommodations with iPod docking stations and MP3 docking stations. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: MYR 3 per day
  • Valet parking: MYR 30 per stay

Food and drink

  • Buffet breakfast available for a fee daily: MYR 58 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Golfing
  • Playground
  • Spa services

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Playground
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center (4960 square feet of space)

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Renovated entire property - January 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 58 per person (approximately)
  • Self parking fee: MYR 3 per day (in/out privileges)
  • Valet parking fee: MYR 30 per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Hotel
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at DoubleTree Resort by Hilton Hotel Penang and receive a full refund?
Yes, DoubleTree Resort by Hilton Hotel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree Resort by Hilton Hotel Penang cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree Resort by Hilton Hotel Penang?
As of Sep 20, 2020, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Hotel Penang on Sep 22, 2020 start from $35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does DoubleTree Resort by Hilton Hotel Penang have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–10:00 PM.
Is DoubleTree Resort by Hilton Hotel Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree Resort by Hilton Hotel Penang?
Self parking is available for MYR 3 per day. Valet parking is available for MYR 30 per stay.
What time is check-in at DoubleTree Resort by Hilton Hotel Penang?
Check-in begins at 3 PM.
What time is check-out at DoubleTree Resort by Hilton Hotel Penang?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is DoubleTree Resort by Hilton Hotel Penang located?
This family-friendly George Town hotel is located in Tanjung Bungah, within 2 mi (3 km) of TeddyVille Museum and Ferringgi Beach. Gurney Drive and ESCAPE Adventureplay are also within 6 mi (10 km).
4.1
Very Good
556 reviews
5 - Excellent
241
4 - Good
210
3 - Okay
50
2 - Poor
36
1 - Terrible
19

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough car park. My car have to park at the roadside.
Stayed 1 night in Sep 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxing place to stay with, traffic can be congested during working hours.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Breakfast is not up to par with other hotels with similar price and brand. Breakfast is by order basis but prepared upfront to ease the flow. Thus can explain the worse quality. The only good food is chocolate croissant. The other acceptable food is nasi lemak, BUT, the proportion is not right, too much rice with one piece of small chicken and few piece s of nuts and ikan bilis. Parking is limited and you may have to park far away if u r back to hotel late.
Stayed 2 nights in Jul 2020

2/5 Poor

Traveled with family and small children
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Wellkept & clean hotel. Very near beach & nice pool. My room had a really huge balcony overlooking the sea it was really beautiful. Bed was comfy too! But I have some complains:) Stayed 3 nights. One night I came back late & there was no more parking despite paying for a fullday. What I don't understand is, how can there not be enough parking for everyone? I ended up parking at a farend outside the hotel (which is probably illegal) & had to walk back to the hotel. We went to the frontdesk to enquire (just for the sake of asking as we were annoyed with the arrangement) and asked for a refund(for the sake of asking & not for the money as it was just RM3) & the frontdesk was ok about refunding but she made it sounds like it is our problem that the hotel didn't have enough parking because they were fullybooked :/ Breakfast was not nice. I have been to almost all the hilton and doubletree in SG and MY and I actually choose it because of their yummy food, so what happened? I know with the SOP & all it is harder....but at least the taste should remain somehow? The restaurant staff are amazing though, still smiling & trying their best to please everyone although it was really crazily busy. Then one of the days there were ciggies smoke coming into our room blowing directly to the bed. Called frontdesk. Instead of telling me she will check, she ask me to spray freshener?? They somehow fixed it when I insisted they check. Its a NONSMOKING ROOM/FLOOR btw & I've kids :(
Stayed 3 nights in Jul 2020

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