Glencoe Vacations from $1,009

Nice enough hotel, basic, no issues. Staff need some happy faces.

Very hard to get a hold of personnel, calling and leaving messages from the day before checkin as no instructions were sent via email. Check in is through crabby joes, I found this to be bizarre, experience, it took 3 wait staff to figure this out which made it uncomfortable. Door entrance to rooms is always unlocked which allows accessibility to anyone off the streets. This is downright scary! Yes you lock your room door but anyone can be lurking in halls, thankfully we didn’t have that experience. Parking is advertised free on website but then they charge $35 for the night. (The Manager comped it for us because of my reference) Bed - the floor is just as comfortable - rock hard & pillows need upgrading. We barely slept and sore. Bottled water was provided which is a nice touch. Sheets were stained and there was no mattress cover. Guests are responsible to take out their own garbage??!! Won’t be returning.

My stay at the Colonial Hotel was a pleasant experience. The staff were consistently friendly and attentive, making sure all our needs were met with a smile. The pool area was absolutely beautiful—well-maintained and a perfect place to relax. Overall, the property was very clean and well cared for, which added to the comfort of our stay. I would definitely be returning in the future.