Hotel was ok but claims on Expedia were lies
Posted Mar 19, 2015
We had booked 2 premium rooms for me and my friend (both traveling with family). As per their claims in Expedia the room was supposed to have 'attached' and 'dedicated' balconies. But when we checked in the rooms it was not there. When we complained, the staff simply refused to agree and said this is what is provided in premium rooms. Since the rooms were in ground floor and no windows (AC rooms) they were stuffy with no so comfortable smell.
One more discrepancy, the hotel is in correctly marked on google maps (my friend got it corrected, but you never know). It was shown very close to the Calangute beach but it not. it would be around 1 km away on one of the main roads.
Otherwise since our rooms were in newly constructed blocks, they were clean and breakfast was decent. Overall not a bad place to stay but with 2800 per night there may be better options around calangute which are true to their claims.
Not sure whether to hold Expedia responsible for not verifying, though booking is made through Expedia there is no provision provided by expedia to claim what is presented in their website.