Summary:
Located on top of the world-class casino in the heart of Broadbeach, our premium hotel-style residences on “Casino Island” offer you a truly luxurious and comfortable living satisfying any purpose of your stay - whether it’s for business or leisure.
Getting elsewhere from our fantastic location has never been easier as we are just a short stroll away from a range of region’s popular restaurants and bars, shopping and entertainment attractions and also the tram network.
The Space:
✨ The Space ✨
Our apartment accommodates up to 2 guests and includes:
🛋️ A comfortably furnished Living Room
🌿 A semi-enclosed Balcony with a relaxing view
🍳 A fully functional Kitchen-Fully functional kitchen with a cooktop, oven, microwave, kettle, toaster, pots and pans basic cutlery and utensils are all provided
🛏️ 1 Bedroom with a comfy Queen Bed
🛁 1 Bathroom
🧺 A Laundry Room which contains a washer and dryer, iron, and ironing board
🧴 Amenities Provided
To help you settle in, we provide a convenient starter pack — please note, there is NO housekeeping or item replenishment during your stay.
🛌 Bed linen
🧖♀️ 2x Bath towels, 2x Hand towels, 1x Bath mat
🏊 ♀️ Planning a swim? Please kindly bring your own, pool towels are not provided.
🧼 Travel amenity kit (shower gel, shampoo, hand wash/soap)
🧻 2-3x Toilet paper roll & facial tissue
☕ Coffee & tea sachets, sugar, and milk
🧽 Laundry liquid/powder, dishwashing liquid/tablet, sponge & 1x tea towel
✨ Need a little top-up? Just give us a shout — we can pre-arrange extras or drop them off during your stay!
💰🅿️ PAID PARKING:
OPTION 1️⃣: ON-SITE PARKING
• Parking rates are listed on the casino group's website
• Parking availability is limited and is subject to availability.
• Clearance height: 1.95 meters
OPTION 2️⃣: GOLD COAST CONVENTION AND EXHIBITION CENTRE - 2684-2690 GOLD COAST HWY, BROADBEACH QLD 4218
• Parking rates are listed on Gold Coast Convention and Exhibition Centre’s website
• Clearance height: 2.1metres
WHAT'S MORE?
• Casino, restaurants and bars are literally downstairs
• Across the road to Pacific Fair Shopping Centre (one of the biggest shopping malls in the region featuring 400+ stores, ranging from supermarkets for daily grocery to luxury fashion brands)
• Across the road to Gold Coast Conversion and Exhibition Centre
• 12-minute walk to Kurrawa Beach and Surf Club
• Minutes-walk to G:link Light Rail Broadbeach North Station (across from GCCEC) and Broadbeach South Station (across from Pacific Fair)
Guest Access:
Kindly note that shared guest facilities are available on Level 20, including:
🏊♂️ Pool & Spa
🔥 Sauna
🏋️ Gym & Yoga Area
🍖 BBQ Stations
🍽️ Outdoor Casual Area
To ensure a pleasant experience for everyone, kindly read and follow the facility rules displayed onsite.
⏰ Access is subject to operating hours and may occasionally be unavailable due to maintenance or other building management requirements.
Other Things to Note:
CHECK-IN
In order for us to validate your reservation, please complete the online check-in form and upload or provide us with a copy of your ID (Australian driver licence or passport) prior to your arrival. We will also require you to bring this ID with you for your check-in.
🕑 Check-in is from 2:00 PM – 5:00 PM.
Keys must be collected from our office in Broadbeach (address provided after booking confirmation).
💬 Early/late check-in available with extra charges — please contact host.
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EXPRESS SELF CHECK-OUT
🕙 Check-out is by 10:00 AM.
To check out, simply return the keys to the designated point inside the apartment.
⚠️ Important: Without the swipe card, you can only access the Main Lobby (Level 1).
If you parked onsite via the Yellow Entrance, use hotel lifts (Dorset Hotel Gold Lift) to return to the carpark.
⛔ No late check-out – $50 per 15 mins after 10:00 AM.
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KEY LOSS / LOCKOUT ASSISTANCE
• Lost keys will incur a $300 replacement fee per set.
• Please always carry your keys with you when leaving the apartment.
• If you're locked out:
o $80 will be charged for host assistance between 9:00 AM – 8:00 PM
o An additional $120 applies outside these hours.
o If the host is unavailable, you may contact a locksmith at your own expense.
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IMPORTANT HOUSE RULES
• ❌ No baggage storage is available before check-in or after check-out due to security reasons.
• 🚭 No smoking — $150 fine for any evidence.
• 🐾 No pets — $150 fine for any evidence.
• 🎉 No parties or events — $500 fine for any evidence.
• 🚫 No Schoolies bookings allowed.
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CLEANING & DEPARTURE
🧼 Exit clean only included.
Please leave the unit in a neat and tidy condition, as it was upon check-in.
A $100 excess cleaning fee may apply if additional cleaning is required.
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NEED HELP?
📞 Contact us directly for assistance — onsite staff/ property management are for hotel guests only.
Interaction with Guests:
We'll greet our guests in person for check-in and are happy to offer help in case our guests need our assistance during their stay.
