5/5 Excellent
Mac
7 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Photo gallery
Guest reviews
4.5 out of 5 Wonderful
1,183 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Map
Casino Drive, Broadbeach Island Gold Coast, Broadbeach, QLD
Explore the area
The Star Gold Coast1 min walk
Gold Coast Convention and Exhibition Centre6 min walk
The Oasis7 min walk
Gold Coast, QLD (OOL-Coolangatta)29 min drive
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Corner Balcony Deluxe King Room
Photos of Corner Balcony Deluxe King Room
Corner Balcony Deluxe King Room
4.7/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Mountain view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
344-sq-foot room, furnished balcony/patio with mountain and partial ocean views
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Corner Balcony Deluxe Twin Room
Photos of Corner Balcony Deluxe Twin Room
Corner Balcony Deluxe Twin Room
5/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Mountain view
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
2 Double Beds
344-sq-foot room, furnished balcony/patio with mountain views
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Suite
Photos of Club Suite
Club Suite
More detailsRoom amenities
- 872 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
872-sq-foot room with a balcony
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels, pay movies, DVD player
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
King Terrace Suite
Photos of King Terrace Suite
King Terrace Suite
More detailsRoom amenities
- 861 sq ft
- Ocean view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
861-sq-foot room, furnished balcony/patio with ocean and city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking, renovated in April 2016
Connecting/adjoining rooms can be requested, subject to availability
Ocean Terrace Suite
Photos of Ocean Terrace Suite
Ocean Terrace Suite
More detailsRoom amenities
- 1216 sq ft
- Ocean view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
1216-sq-foot room, furnished balcony/patio with ocean and city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar in bathtub, raised toilet seat, and wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Deluxe King Room
Photos of Superior Deluxe King Room
Superior Deluxe King Room
4.7/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
344 sq feet
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible, grab bar near toilet, and raised toilet seat
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive King Room
Photos of Executive King Room
Executive King Room
4.7/5 guest room ratingMore detailsRoom amenities
- 355 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
355 sq feet
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible, grab bar near toilet, and raised toilet seat
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Deluxe Twin Room
Photos of Superior Deluxe Twin Room
Superior Deluxe Twin Room
4.8/5 guest room ratingMore detailsRoom amenities
- 344 sq ft
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
2 Double Beds
344 sq feet
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible, grab bar near toilet, and raised toilet seat
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Twin Room
Photos of Executive Twin Room
Executive Twin Room
4.4/5 guest room ratingMore detailsRoom amenities
- 355 sq ft
- Sleeps 2
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Double Beds
355 sq feet
Internet - Free WiFi
Entertainment - 65-inch LCD TV with premium channels and pay movies
Food & Drink - Espresso maker, electric kettle, and room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible, grab bar near toilet, and raised toilet seat
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Gold Coast
Located in Gold Coast, The Star Grand at The Star Gold Coast is connected to the convention center. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Slingshot. Sea World and Currumbin Wildlife Sanctuary are not to be missed. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.
What's nearby
- The Star Gold Coast - 1 min walk
- Gold Coast Convention and Exhibition Centre - 6 min walk
- The Oasis - 7 min walk
- Surfers Paradise Beach - 3 min drive
- SkyPoint Observation Deck - 9 min drive
Getting around
- Broadbeach South Light Rail Station - 7 min walk
- Helensvale Station - 18 min drive
- Coolangatta Airport (OOL) - 29 min drive
Restaurants
- Cucina Vivo — 1 min walk
- Kiyomi — 1 min walk
- George's Steak & Seafood Restaurant — 6 min walk
- Valentinos — 6 min walk
- The Loose Moose Tap & Grill House — 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
Food and drink
- 8 restaurants and 1 coffee shop/café
- 6 bars/lounges and 1 poolside bar
- Room service available
Things to do
- 2 spa tubs
- Fitness center
- Outdoor pool
- Sauna
- Shopping
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
Languages spoken
- Chinese
- English
- French
- German
- Indonesian
- Irish
- Italian
- Japanese
- Korean
- Malay
Business services
- Meeting rooms
- Conference center (17513 square feet of space)
Outdoors
- Garden
- Pool sun loungers
- Pool umbrellas
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Raised toilet seat
- Roll-in shower
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
More
- Casino
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Down comforter
- Egyptian cotton sheets
- Free cribs/infant beds
- Heating (climate-controlled)
- Linens
- Pillow menu
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Towels
Entertainment
- 65-inch LCD TV
- Pay movies
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Safe
See similar properties
Policies
Check-in
Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
- Bar/lounge
- Fitness facility
- Health club
- Indoor pool
- Children's pool
- Full-service spa
- Outdoor pool
- Restaurant
The following facilities are closed on Friday and Saturday:
- Fitness facility
- Health club
- Indoor pool
- Children's pool
- Full-service spa
- Outdoor pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per day
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed fee: AUD 50.0 per day
- Credit card charges are subject to a surcharge of 1.85 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach
Frequently asked questions
4.5
Wonderful
4.7/5
Cleanliness
4.5/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with family
1 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
4/5 Good
C.B, Brisbane
Traveled with partner
28 Sep 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
3/5 Okay
Verified traveler
26 Sep 2020
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
5/5 Excellent
Michelle, Gold Coast
Traveled with partner
14 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020