The front desk employee does not have the personality dealing with people in public..I have said to that I have additional reservations and she said, I have to come back 2p’clock till the next person on duty should know how to check me in and I said, it’s very simple you can see the reservation..
I don’t know how she got the job but she was rude and she said, she don’t know how to process it..(at this time I’m frustrated)..Africans American personality.”
Otherwise, she called me when I got to my room and she said, it’s taking care of, her supervisor guided her on how to process the reservation...She doesn’t belong as the registration desk, no personality..