Granelli Vacations from $1,153

Staff Allessia lovely. The hotel awful

Incredible stay with incredibly kind and professional staff. Breakfast was wonderful. Will definitely be back to visit!

The location is absolutely beautiful. The staff are friendly and so helpful, going out of their way to accommodate. We experienced equivalent hospitality across every staff, from reception to bell boy to bar lobby (Fabio and Frederica!) to espresso maker to housekeeping and the lifeguard! So sincere, they seem to love doing what they do. For ease of mobility, there are working elevators to pool areas and up to the 3rd floor of the hotel rooms. Reception was helpful to change our room to 3rd floor for my handicapped husband. After 6:00 PM, there is live music and eager lobby bar staff to make you feel comfortable with beverages and snacks. Restaurant has excellent presentation, mainly buffets with some à la carte options. One of the best options, the hotel has a partnership with a local beach club with transportation! Highly recommend this hotel experience.

I honestly dislike writing bad reviews but I don’t want another traveler to feel the way we felt. Signum has incredible marketing, professional photos, amazing content creators.. that being said never had we felt more catfished.. for the reputation and the price we expected much more, we were barely greeted when we arrived, not shown a tour of the property, we were left to figure things out on our own. The room was dated, the sheets felt like sandpaper, the pool was average, not very refreshing. The spa was dated, many of the features/baths/ Steam room did not function, etc. The grounds were in a sad state, the hotel at one point must have been classy and historic, you can tell it must have been elegant in its day. Something must have happened, I feel bad for the hotel and hope they can resurrect what they once had. On a positive note the hotel can learn alot from the hospitality of Graziana , she was the highlight of the stay and the hotel front desk girl from Napoli was so friendly and helpful. But I can say the rest of the staff felt so cold and barely paid any attention to you, they acted entitled.. the setting of the Michelin restaurant is awkward that hotel guests walk through from the pool and the better views are reserved for the other restaurant. We left this hotel early and we are glad we did. Salina is special Sadly this hotel doesn’t match the vibe. I don’t want to promote another hotel but the hospitality we were shown right next door was incredible