2/10 Terrible
SHERRY
Traveled with partner
May 8, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Arrived then next day maid told us not to call her maid but housekeeper instead really uncalled for her name was pat then after a long day coming back no soap shampoo cups really no service then next day after another long day again but worse same dirty shower mat on bathroom floor again no soap no shampoo no cups no vaccuming bed barley madeno towels i had to go to the front desk again and get stuff that should of been already done and the supposed manager ruffen was saying i must have a thing against women because i was referring the complaint towards women by saying she i said what you talking about i have had no service on my first 2 days. He could no even look at me in the eyes looking left or right only very rude unfriendly no welcoming at all and on arrival until departure there was always a strong smell of marijuana very inappropriate. David general manager was alright 👍 i introduced my self to establish who i was. Clean establishment good breakfast and the maid from jamaica that took over was great friendly great job cleaning pluses were refrig washer and dryer and breakfast some maid service workers need training in cleaning and staff up front need training in customer service one india girl working at night was great real sweetheart over i would rate this hotel at a 4
SHERRY
Stayed 5 nights in Apr 2024