Greenville Vacations from $560

room phone and refrigerator did not work, Wi fi password on the TV was not correct. Thursday breakfast was understaffed- over 1 hour to be finished. 1 Server for the entire dining room. She was apologetic, gracious and as efficient as possible for the situation. All staff were helpful and gracious. The restaurant was excellent in the evening.

Good overall customer service, room was a bit dusty but clean otherwise

My stay at the Rosewood Hotel was absolutely wonderful from start to finish. The level of service, attention to detail, and overall atmosphere made it a truly memorable experience. From the moment I arrived, the staff was warm, welcoming, and genuinely attentive. Check‑in was smooth and effortless, and I immediately felt like a valued guest. The room was beautifully designed—spacious, spotless, and thoughtfully arranged with luxurious touches throughout. The bed was incredibly comfortable, and the overall ambiance made it easy to relax. The hotel’s amenities were equally impressive. Whether enjoying the dining options, unwinding in the lounge areas, or simply taking in the elegant décor, everything felt refined and well-curated. Every interaction with the staff felt sincere, and the service consistently exceeded my expectations. Overall, my stay at the Rosewood was exceptional. I would highly recommend this hotel to anyone looking for comfort, luxury, and top‑tier hospitality. I’m already looking forward to returning!