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Great

Excelente ubicación, atención del personal muy atentos nos ayudaron en lo que necesitamos incluso nos ayudaron hacer un pedido emergente. Siempre una sonrisa y serviciales, desayunos muy variado. Fue nuestra mejor estancia

This hotel is just beautiful. The cleaning staff and the breakfast staff are really sweet and helpful. The front desk staff were kind as well, but there was an issue: they did not have my reservation. I booked through Expedia and had conversations with the hotel through their messaging portal. However, they could not find my reservation and I was on hold with Expedia customer service for 1.25 hours. I won't get into that too much since I think it was a fluke, but the staff -- who don't speak...

Excellent stay at Lavande Hotel! Perfect central location near metro and Canton Fair complex—so convenient for business. Friendly front desk with quick check-in. Room was spotless with super comfortable bedding. Great value for money. Exactly what I needed for my Guangzhou business trip. Highly recommend!

Very quiet room and no noise adjacent or outside. Very friendly front desk staff. Very attentive and kind. Great to see and experience that kind of excellent service and friendliness. Very clean room. Spacious and comfortable room, linens, etc.

All 8n all, Excellent

Excellent customer service.

Our receptionist, Josh was very kind and helpful. All the staff members were nice as well. Facility is in a good condition, thanks for the renovation was made in 2024. The whole property is perfectly corresponds to Curio/Hilton standards. Recommend it to everyone.

Bueno

Good location and service.

The greatest service and atmosphere I experienced in many years

Very clean and nice place to stay , I was staying in 8th floor, everything looks perfect except at the midnights can really clearly to hear the machine noise, I am a very light sleeper, I don’t have a good sleep at that night . But I still love this hotel , King size bed with huge bath tub . Hope I can get more quiet room for my next trip .

This is historic hotel. I stayed here 30 years ago and came back, did not feel any aging. Amazing place and location. Will stay here again for next trip.

Rooms are pretty clean and it’s in a convenient location but it’s an old town.

This is the BEST Crowne Plaza out of Guangzhou, Shaoxing, Hangzhou, and Qingdao. The rooms are extremely clean, staff are nice, tons of places to eat nearby. Amenities are very limited because this is more of a business focused hotel near the airport. Once again, extremely clean rooms and I would definitely stay here again. I wish all the Crowne Plazas were like this one. This Crowne Plaza had such a clean room it could definitely pass for a 5 star hotel. Bed was clean and comfortable, bathroom...