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Sheraton Guayaquil Hotel

Photo gallery for Sheraton Guayaquil Hotel

Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Outdoor spa tub
Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Junior Suite, 1 King Bed, Non Smoking, City View | Down comforters, minibar, in-room safe, desk

Overview of Sheraton Guayaquil Hotel

Sheraton Guayaquil Hotel

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999

Explore the area

  • Popular LocationAntonio Neumane Park8 min walk
  • Popular LocationGuayaquil Convention Center12 min walk
  • Popular LocationWorld Trade Center19 min walk
  • AirportGuayaquil (GYE-Jose Joaquin de Olmedo Intl.)19 min walk

Room options

About this area

Guayaquil

Located in Simón Bolívar neighborhood, Sheraton Guayaquil Hotel is connected to a shopping center. The area's natural beauty can be seen at Antonio Neumane Park and Malecon del Salado, while Museum of Anthropology and Contemporary Art and Nahim Isaias Museum are cultural highlights. Santa Ana Port and Barco Morgan are also worth visiting.
Visit our Guayaquil travel guideOpens in a new window
Map

What's nearby

  • Mall del Sol Commercial Center - 2 min walk
  • Antonio Neumane Park - 8 min walk
  • Guayaquil Convention Center - 12 min walk
  • World Trade Center - 19 min walk
  • Policentro - 10 min drive

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive

Restaurants

  • Grilling Rustic Restaurant - 2 min walk
  • Puerto Moro - 8 min walk
  • La Casa de Carlo - 9 min walk
  • El Muelle de Oscar Cangrejal - 9 min walk
  • Marrecife - 9 min walk

About this property

Sheraton Guayaquil Hotel

5-star luxury hotel located in Simón Bolívar
Consider a stay at Sheraton Guayaquil Hotel and take advantage of a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.Enjoy regional cuisine, brunch, and happy hour at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service, and an outdoor pool
  • Meeting rooms, a front desk safe, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 139 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guests reviews say good things about the comfortable rooms at the property.
More conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 19 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cooks
  • La Fuente
  • Cafe Bar

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay
Welcoming dogs and cats only
1 per room (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: USD 1.68 per person, per night
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 19 per person (approximately)
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7 AM to 7 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Frequently asked questions

Does Sheraton Guayaquil Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–7 PM.

How much does it cost to stay at Sheraton Guayaquil Hotel?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Sheraton Guayaquil Hotel on Feb 21, 2023 start from $90.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Guayaquil Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 36.60 per pet, per stay.

How much is parking at Sheraton Guayaquil Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Guayaquil Hotel?

Check-in is from 3 PM - anytime.

What time is check-out at Sheraton Guayaquil Hotel?

Check-out is at noon.

Does Sheraton Guayaquil Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Sheraton Guayaquil Hotel located?

Located in Simón Bolívar, this luxury hotel is steps from Mall del Sol Commercial Center, Mall del Sol Shopping Center, and Plaza del Sol. Antonio Neumane Park and Guayaquil Convention Center are also within 15 minutes.

Sheraton Guayaquil Hotel Reviews

Sheraton Guayaquil Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 371 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 103 out of 371 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 22 out of 371 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 15 out of 371 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 9 out of 371 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

LINDA

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Great breakfast to go & so easy to access an early morning flight.

8/10 Good

Jos, Santiago

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No comments
Stayed 1 night in Dec 2022

8/10 Good

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice gym and pool.
Stayed 3 nights in Sep 2022

10/10 Excellent

Germán

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were very professional, friendly and happy.
Stayed 10 nights in Sep 2022

8/10 Good

Evangeline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great. The food in Cook’s Restaurant is below expectations for a Sheraton, only because they lack proper training. I’m sure they’re very dedicated kitchen staff. The noise in the hall is easily heard, no one seems to be aware the doors that close hard and noisily by themselves. It wouldn’t be so bad if I weren’t in my room working or needing to sleep in but everyone travels differently. Aside from that the location is perfect and the lobby is well done! 😊
Stayed 3 nights in Aug 2022

8/10 Good

Piero

Stayed 5 nights in Aug 2022

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Walter, Fontana

Stayed 8 nights in Aug 2022

8/10 Good

Andury

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel just a little bit out dated specially the GYM (old machines). Friendly and courteous staff.
Stayed 3 nights in Jul 2022