Sheraton Guayaquil Hotel

Photo gallery for Sheraton Guayaquil Hotel

Featured Image
Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Outdoor Spa Tub
Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes

Overview of Sheraton Guayaquil Hotel

Sheraton Guayaquil Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999

Explore the area

  • Popular LocationMall del Sol Commercial Center4 min walk
  • Popular LocationAntonio Neumane Park12 min walk
  • Popular LocationGuayaquil Convention Center12 min walk
  • AirportGuayaquil (GYE-Jose Joaquin de Olmedo Intl.)3 min drive

Choose dates to view prices

About this area

Guayaquil

Located in Guayaquil, Sheraton Guayaquil Hotel is connected to a shopping center. The area's natural beauty can be seen at Antonio Neumane Park and Centennial Park, while Museum of Anthropology and Contemporary Art and Nahim Isaias Museum are cultural highlights. Barco Morgan and El Pantanal Zoo are also worth visiting.

What's nearby

  • Mall del Sol Commercial Center - 4 min walk
  • Antonio Neumane Park - 12 min walk
  • Guayaquil Convention Center - 12 min walk
  • World Trade Center - 19 min walk
  • Policentro - 5 min drive

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive

Restaurants

  • Cooks — 1 min walk
  • La Fuente — 1 min walk
  • Metro Cafe — 5 min walk
  • Puerto Moro — 8 min walk
  • La Casa de Carlo — 9 min walk

About this property

Sheraton Guayaquil Hotel

Luxury hotel connected to a shopping center in Guayaquil with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 139 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with cable channels. Minibars, coffee makers, and free newspapers are among the other amenities available to guests.
Sheraton Guayaquil Hotel offers 139 accommodations, which are accessible via exterior corridors and feature minibars and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 19 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: USD 1.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19 per person (approximately)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7 AM to 7 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 177 out of 293 reviews
5 - Excellent 60%
Rating 4 - Good. 81 out of 293 reviews
4 - Good 28%
Rating 3 - Okay. 18 out of 293 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 293 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 293 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. I liked everything.
Stayed 1 night in Oct 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service
breakfast does not worth $ 16; maybe $ 8
Stayed 1 night in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal because it being connected to the mall. The bathroom was really small and tight to move in. Staff were great.
Stayed 7 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio de todos los que trabajan en este lugar recomiendo que si lo visiten
Stayed 1 night in Jul 2021

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioning was not controllable. Noisy room next to highway. Shower did not drain properly.
Stayed 1 night in Jul 2021