Hackett Lake Tours

Booked a two night stay in king jacuzzi room. Table only had one chair which was odd and required we pull table up to bed so we could both eat at same time. No hair dryer in room. Asked at desk 3 times and was told no hair dryers were available. If room did not have one, we were out of luck even though there was a hair dryer holder on the wall. Went and asked if we could be moved to a room with a hair dryer (as ridiculous and unnecessary as that sounds). Was told we could go check another room and take a dryer from there. Management-order more hair dryers for the rooms so that every room has one! You list that they do. And buy more room chairs. Breakfast buffet not really that great. Toast, muffins, donut holes. Fruit loops and Cheerios. Microwave pancakes. Yogurt. Very small biscuits and supposedly gravy. Juices and tea/coffee. We travel a lot and for the price we paid, not very value worthy. Pool was nice and parking convenient. No elevator so have to use steps to second story.

Although ‘soap’ was included in the bathroom, no shower soap, nor shampoo, was available….handsoap only. This unit is probably OK for a single traveler, but not for couples. Cheap furnishings and poor craftsmanship of finish work…trim, flooring, paint, etc. No air conditioning…just a small ceiling fan, with the pull-chain out of reach to adjust the speed. Regular size bed was mattress only, no box springs. Price was unreasonable for this property. Not impressed and will not return.

Rooms are clean and air conditioned.