搜索海恩斯城的度假村

“Dear Hotel Management, I am writing to complain about a wrongful, unexplained charge of $700 at check-out. I had already pre-paid $600 for my room online. At check-in, staff only mentioned an extra $200 would be required. But upon check-out, I was charged $700 with no reason or itemized breakdown provided. This is misleading and unprofessional. I demand that you immediately clarify what the $700 covers, reverse any incorrect charge, and issue a full refund for the overpayment. I expect a……

“Had a wonderful stay, close to all the fun parks. Pool was excellent an felt like we had it to ourselves most the week. Condo was as described and had all the things we would need for a comfortable stay... Host was polite and easy to communicate with.”

“Except building kinda too far someone front table the ser people attitude not so nice other parts it’s good.”

“In addition, although having a laundry facility is convenient, the overall environment is very dirty. The elevator in Building 9 also smells extremely bad, as if someone had urinated inside. At the breakfast shop, the older heavyset lady at the counter consistently has a very poor attitude toward guests. The service at the hotel front desk has also been very disappointing. First, our reservation details were not properly registered, and we were asked to walk back to the front desk again to fix……

“good”

“方便”

“Had a problem with first room but it was taken care of by hotel.”

“这个酒店去每个园区都很近，而且免费的班车都是服务很好，而且很准点去市里之前走路只需要10分钟左右，非常方便”