搜索福科纳斯的度假村

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“Dear Hotel Management, I am writing to complain about a wrongful, unexplained charge of $700 at check-out. I had already pre-paid $600 for my room online. At check-in, staff only mentioned an extra $200 would be required. But upon check-out, I was charged $700 with no reason or itemized breakdown provided. This is misleading and unprofessional. I demand that you immediately clarify what the $700 covers, reverse any incorrect charge, and issue a full refund for the overpayment. I expect a……

“Wonderful experience ”

“good”

“I really like staying at your hotel, as it makes me feel safe. And the surroundings are very quiet.”

“In addition, although having a laundry facility is convenient, the overall environment is very dirty. The elevator in Building 9 also smells extremely bad, as if someone had urinated inside. At the breakfast shop, the older heavyset lady at the counter consistently has a very poor attitude toward guests. The service at the hotel front desk has also been very disappointing. First, our reservation details were not properly registered, and we were asked to walk back to the front desk again to fix……

“good”