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Bergtour Marukita

3.0 star property
Comfortable spa ryokan, walk to Hakuba Happo-One Ski Area

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Bergtour Marukita

Hiking
Hot springs
Exterior
Japanese Traditional Room | In-room safe, free WiFi, bed sheets
Restaurant
Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
4995 Hokujo, Kitaazumigun, Hakuba, Nagano, 399-9301
  • Popular LocationHakuba Happo-One Ski Area8 min walk
  • Popular LocationHappo-one Adam Gondola10 min walk
  • Popular LocationHappo One Sakka Ski Lift20 min walk
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)89 min drive

Most relevant reviews

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10/10 Excellent

Jonathan
Jan 16, 2024
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Room options

View all photos for Japanese Traditional Room

Japanese Traditional Room | In-room safe, free WiFi, bed sheets

Japanese Traditional Room

10/10 Exceptional

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Toilet with electronic bidet
Electric kettle
  • Sleeps 3
  • 3 Twin Futons

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$158 total
includes taxes & fees
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Hakuba Hotel Ougiya

About the neighborhood

Hakuba

Bergtour Marukita is located in Hakuba. Hakuba Valley Ski Area and Hakuba Happo-One Ski Area are worth checking out if an activity is on the agenda. Happo-one Adam Gondola and Happo One Sakka Ski Lift are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing.
Visit our Hakuba travel guideOpens in a new window

What's nearby

  • Hakuba Happo-One Ski Area - 8 min walk
  • Happo-one Adam Gondola - 10 min walk
  • Happo One Sakka Ski Lift - 20 min walk
  • Hakuba Iwatake Ski Resort - 4 min drive
  • Hakuba Goryu Ski Resort - 8 min drive

Getting around

  • Hakuba Station - 4 min drive

Restaurants

  • ‪グリルこうや - ‬10 min walk
  • ‪カフェアンドバー ライオン - ‬5 min walk
  • ‪Hakuba Taproom - ‬6 min walk
  • ‪日本料理雪 - ‬2 min walk
  • ‪アンクル スティーブンス - ‬8 min walk

About this property

Bergtour Marukita

Ryokan near Hakuba Valley Ski Area
Bergtour Marukita is located close to Happo-one Adam Gondola and Happo One Sakka Ski Lift, and provides an indoor mineral hot spring (onsen) and laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and an electric car charging station
  • A front-desk safe, karaoke, and luggage storage
Room features
All guestrooms at Bergtour Marukita boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 per person

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Full-service spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is by reservation only. Guests who want to receive breakfast, including guests who have booked Room Only rate plans, must contact the property prior to arrival to make a reservation.
Guests with Half Board plans must check in by 6 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board plans arriving after 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Bergtour Marukita Hotel Hakuba
Bergtour Marukita Hotel
Bergtour Marukita Hakuba
Bergtour Marukita Inn Hakuba
Bergtour Marukita Inn
Bergtour Marukita Ryokan
Bergtour Marukita Hakuba
Bergtour Marukita Ryokan Hakuba

Frequently asked questions

Is Bergtour Marukita pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bergtour Marukita?

Self parking is free at this property.

What time is check-in at Bergtour Marukita?

Check-in start time: 3 PM; Check-in end time: 9 PM.

What time is check-out at Bergtour Marukita?

Check-out is at 10 AM.

Where is Bergtour Marukita located?

Situated in Hakuba, this spa ryokan is within a 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Happo-one Adam Gondola and Happo One Sakka Ski Lift are also within 1 mi (2 km). Hakuba Station is 27 minutes by foot.

Reviews

9.8

Exceptional

Rating 10 - Excellent. 66 out of 77 reviews" "
Rating 8 - Good. 10 out of 77 reviews" "
Rating 6 - Okay. 1 out of 77 reviews" "
Rating 4 - Poor. 0 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaylie

Liked: Cleanliness, staff & service, property conditions & facilities
Room 403
Amazing location, shuttle to Goryu is just 3mins on foot. They offer shuttle to Happo gondola but honestly it is walkable from the hotel, Nakiyama is way more walkable too! Practically next to the bus terminal and extremely close to the only Lawsons in town. Great great great value for what you pay for the rooms - futon is comfy, room is extremely roomy, the reception speaks a reasonable amount of English and the team is so passionate and helpful. Extremely clean onsen which is helpful after a day of work out. They offer awesome breakfast that is different everyday too. Everything you need and more value.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lurdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is Japanese style hotel with straw mats . I love this style of bedding configuration because once you roll your bed up , there is so much more space in the room . There is also hot spring available in the hotel which is hard to hard in the area After a long day of ski nothing beats a long soak in the hot spring . Breakfast is amazing , everyday you get served something different . Hotel close to everything , restaurants all around . Shuttle takes you to the gondola to and from or you can walk . Happo bus stop is literally 3 mins walk to take shuttle to the other mountains. Highly recommend this hotel. I will certainly be back next year.
Stayed 5 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

indre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice traditional hotel. Super friendly and helpfull staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

jonathan m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Great!
Stayed 5 nights in Feb 2023

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only about few minutes walk from the Bus Terminal. They provided free transfer to/from Happo-One. Breakfast and dinner were pretty good. We enjoyed the open onsen very much. The staff was friendly and really helpful. We needed to buy a new goggles and they found 2 shops for us. The largest one was 30 minutes walk from the hotel and they offered to drive us there. Definitely would come back next time!
Stayed 6 nights in Jan 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming
Stayed 7 nights in Jan 2023

10/10 Excellent

TOM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and the happiest staff in Hakuba!
The best place I stayed in Hakuba. The staff are incredibly friendly and go out of their way to make sure you feel at home.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ching Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value & service!!
Bergtour Marukita is a basic simple no-frills hotel but the location and service made up for it. The front desk lady Kaori-san is so friendly and caring, mothering you. They ask you what time you want breakfast and dinner (if you choose to dine in, it is yakitori) and have everything ready when you come down. They are one of the hotels that have onsens (indoor and outdoor) which is absolutely wonderful after a day of skiing. You can store all your ski equipment downstairs and they have slippers for every section so as to keep the floors clean. Great value for money, we would come back again but would ask for a western instead of Japanese room as sleeping on tatamis was not ideal.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous ryokan: wonderful dinner in the hotel, lovely Onsen and most hospitable staff
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to stay in. Thanks for the booking it was great really great
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an awesome time! The staff was so friendly!
Stayed 3 nights in Feb 2020

10/10 Excellent

Ryan, Honolulu, HI

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First of all, Kaori, the owner happens to be one of the most Nicest and Sincerest person I have ever met that is running a hotel. The service happens to be one of the best I have ever had, especially since they are so personable with you. We took the morning breakfast option and every morning the food was outstanding. I have never been to a place where I felt at home. One of us was sick and needed a ride to the local market and again, they assisted. I have traveled many places in the world but I have to say this place is my top 2 place to stay. Japanese style rooms that has Futon beds. What was amazing was that they have their own onsen in the hotel. Ample of towels and robest always ready in the lobby, A locker room to put your snowboard/ski stuff with heaters. You can also arrange in house Massage but their are many places near by as well. About 15 minute walk to the Happa-one Gondola but a shuttle near by can take you their in 10. The Happo Bus terminal that can take to you to Nagano Station (Main Bus/Train Hub) is within 10 minute walk, as well. I would grade this place a 15 out of 1 to 10. I would highly recommend, especially for the price you get.. Kaori, Murayama, and the whole staff of Marukita, Thank you much for the amazing experience!
Stayed 8 nights in Feb 2019

10/10 Excellent

Richard, Seattle, US

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and nice. They gave us great restaurant recommendations when we asked and helped with reserving a table. The breakfasts were awesome with many small courses that varied from day to day. Walk to the gondolla will keep you fit as it is a good 10 mins. There is a shuttle bus but we didn't use it as we are impatient by nature.
Stayed 6 nights in Feb 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your home at Hakuba
The good: - The staff really makes you feel at home. Excellent service and attention. They try to do everything they can to make your stay comfortable. - The onsen is amazing! The hotel has a public bath, an inside onsen, an outside onsen and a sauna, all of which were amazing. - The breakfast's price is reasonable and the breakfast itself is very good and satisfying. Things to improve: - The building itself is kinda old and could use some maintenance - The staff didn't know much about ski shuttles, but they did their best to find information for us
Stayed 3 nights in Dec 2018

10/10 Excellent

Tiffany, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff made the experience memorable
The front lady staff was so welcoming as if the hotel were her home. She made us feel so welcomed and tried to offer help whenever we saw her despite some communication barriers. Treated us as if we were her kids and made every minute worth it.
Stayed 3 nights in Feb 2018

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice - but over-priced.
There is better value places in hakuba. Great onsen.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly and very flexible staff and comfortable stay, thank you
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay thanks to the friendly and helpful staff at Bergtour! The onsen facilities was great too!

10/10 Excellent

wei heng kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. The owner and staff were so warm, friendly and fantastic and we felt at home. Great location. We will be back.
Stayed 6 nights in Jan 2018

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
The location is great. It is a 5 minute walk from the Happo Bus Terminal, so you can take the many shuttle buses at the terminal to get to different Hakuba resorts. Happo One is a 20 minute walk or a 5 minute bus ride away. The Tatami room is a bit small but pretty clean and well-maintained. The staff is very friendly and helpful. They speak limited English, but can make themselves understood with the help of visual aids (time tables, maps, translated brochures etc). The hotel has its own little Onsen, which even has an outdoor pool. It is pretty small, but feels very cosy and was almost always empty when we were there. I like the convenience of it. Breakfast is tasty, but portions are a bit small. Because they have a small restaurant, you need to reserve your breakfast time slot in advance. Not sure if it is customary, but they charge 500 Yen for housekeeping everyday. You can opt out though.
Stayed 4 nights in Jan 2018

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fantastic. Very friendly and helpful staff. Will definitely stay again when in the area.
Stayed 3 nights in Jan 2018

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and Welcoming Spot
Fantastic experience - loved my stay. The host is really welcoming and friendly. They also offered me a ride a few times when I had to get to a hiking spot and no public transport was available. Breakfast was great and everyday different w/ attention to detail. Very good location with the tourist center, bus stop , and convenience store nearby. Had no problem getting around.
Stayed 5 nights in Aug 2017

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Japanese style hotel with friendly staff
We chose to stay here whilst visiting Hakuba with my wife and son. The location is within walking distance to the Happo One bus terminal and information centre (~400m) and was not too had even with two large suitcases and our stroller. The hotel, overall is slightly dated, but very clean and is a traditional japanese style one with Tatami mats and Futon beds, and also includes their own Onsen on the top floor, which includes both an open air and a enclosed Onsen. Guests are free to use the Onsen, but there is a 150yen per night onsen tax, which is mandated for all Japanese hotels with their own Onsen, this was more than reasonable for the services/Onsen provided. The Onsen is an awesome experience, especially the open air one when it is snowing outside, highly recommended. The staff here were absolutely awesome, so polite, went out of their way to make us feel welcome and accommodated our 2 year old very well. We had breakfast included with our booking and we had a Japanese or Western option each morning for breakfast, with the menu changing slightly each day. On our departure morning, the hotel was generous enough to offer us a free lift to the bus terminal with all our luggage even though it was not a far walk and we were very grateful. They definitely made us feel welcome and would definitely stay again.