Hamm Vacations from $836

Firstly, the staff are extremely hard working, and attentive. They are a credit to the hotel. Our room was a bit tired. Very odd that the light switches were situated behind your pillows, so we kept catching these in the night. Bathroom could do with a revamp. Grout all needs cleaning, sealant needs replacing. The limescale in the bottom of the toilet needs sorting out. I know this is beyond the hotel’s control, but the area is having a lot of construction work, and they started up at 6.30am every morning!!!

Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.

Lovely, quiet location right by the river. Local shops are a 5 mins walk away. Nice breakfast set-up where you can sit inside, or outside on a lovely balcony with a few tables.

Staff location amenities

Other reviewers said that this hotel is tired and in need of refurbishment. Absolutely true. It OK, but not great. everything looks a little worn out. Beds are really comfy though, and the shower is excellent. Food is mediocre, unless you only eat fruit - there was a lot of fruit! Staff were friendly, in particular the older man on reception who was really helpful.