Handsworth Vacations

Great vintage decor.

Third Time here, you cant beat the location. The staff are helpful and friendly, wouldn't stop anywhere else in Cirencester ❤️

The spa treatment are excellent. The rooms and room service terrible. I needed my room to be cleaned asked twice and still no one came. this is meant to be 4 star hotel but i would say rooms are like a two star rating, rooms are very outdated and the bathroom were not great either.

Roy was the manager on duty when we checked in and out. He helped carry one of our suitcases to our suite! He was awesome and helped out with some local areas to dine and visit. The suite was excellent, slippers and a robe waited our arrival, along with coffee, hot chocolate, tea and milk. Was very clean and a comfortable kind size bed. We loved it.

The property was impressive with the room being quite a good spec. Huge windows offered a lovely view of the lake area and the stand up fan offered relief from quite a stuffy evening. There were some quality amenities and facilities on site too. The parking was ample but even the closest areas required a sizable walk to reception and that is including the disabled parking bays. The biggest disappointment for me was the dining experience. I ordered a starter and main. The starter took a while to get to me and once finished, it took another 30 minutes for the main to arrive which was quite frustrating as I was hungry once sat down. I appreciate it may have been busy but I still think the service could have been improved upon. Breakfast was set up nice and I was shown to a table before participating in the buffet. The food was quite tasty and well cooked but it was overshadowed by the so-called apple juice which had this awful metallic aftertaste which lingered long on the palate and detracted from the taste of the food just consumed. Overall everything was pretty good but the dining meant this review lost out on a star which otherwise would have been a 5 star experience.