Suite, 1 Queen Bed, Non Smoking | Private kitchen | Coffee/tea maker, freezer

Reviews of SureStay Plus Hotel by Best Western Hardisty

2.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 8 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 5 nights in Mar 2024
Response from Stephanie on May 13, 2024
Thank you! We work very hard to maintain a clean and safe environment for our guests.

8/10 Good

Trent

Stayed 1 night in Sep 2023

8/10 Good

Thomas, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from Stephanie on Sep 17, 2023
Thanks!

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Stephanie on Aug 29, 2023
Thank you!

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Stephanie on Aug 11, 2023
Thank you!

8/10 Good

Caylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Know that you’re staying in a very small town, and you’re not going to find a 5 star resort here. The facility is well kept and the staff are very friendly. Was weird that the sink was outside of the bathroom, but it didn’t impose any inconvenience. Would stay here again. Would not book it through Expedia again though.

2/10 Terrible

Brian

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
I was expecting the quality I have come to expect from a Best Western Plus. There was very little breakfast and the area around the motel felt very shabby. The room itself was clean and comfortable
Stayed 1 night in Sep 2022
Response from Stephanie on Sep 19, 2022
Brian, unfortunately BW Plus does not have a kitchen which limits a breakfast menu. Anytime, you require anything our front desk would be happy to assist. I am happy to hear the room was clean and comfortable, as our staff takes great care in the cleanliness of our rooms.

6/10 Okay

Milan

Stayed 3 nights in Aug 2022

6/10 Okay

Milan

Stayed 3 nights in Aug 2022

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great place to stay. Fridge freezer had frozen up so they were defrosting it.
Stayed 1 night in Jun 2022
Response from Stephanie on Jul 4, 2022
Thank you for the review Bonnie. It was a pleasure having you!

8/10 Good

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Nov 2021