Check in was ok. Lobby seemed clean enough…As we walked out of the building to begin looking for our room we were chased by a pit bull so that was fun…We couldn’t even bring ourselves to sit on the bed, let alone spend the night! We literally went into the room and I headed straight to the bathroom to put my makeup on to go to the casino while my husband stood and watched tv. We didn’t even use the toilet! So we spent less than an hour in the room total. The pillows were throw pillows, not bed pillows! Everything seemed old, dirty and worn out. And not to sound judgmental but it just gave the feeling of a place where unsavory activities would occur, if you can understand what I’m saying.
As we were already running late to meet our friends for dinner, we left and then immediately after dinner my husband returned to inform the employee we would not be spending the night, explaining why and the employee refused to provide a refund stating she was not authorized to do so and he would have to speak to the manager, who was not there. Long story short, my husband (finally)spoke with the manager who refused to give a refund so we had to file a dispute with our credit card company.