Find Hotel with a Concierge in Hawally

"I was extremely disappointed with the customer service. I asked for an iron 4 times and didn’t receive it. I had to stop a maid in the hallway to get one. I had booked a room with 2 double beds and was given one bed. I had my son with me and they charged me for having him. My room was not cleaned one of the days and my sign was not on the door. I was extremely disappointed with the experience. I will be frequently Kuwait and will not consider this hotel. "

"Some time we make mistakes. It was a vodtly and terrible mistake to book this multiple issue hotel. This hotel is run by reception and some house keepin nspalrse boys. Kitchen staff very helpful. No middle or supervisor management exist. Direct working level abd top mgmt. "

"Great check in process, the room was clean and the team were all friendly/helpful."

"Great hotel, very nice inside with a lot of history, portrait, and confort. Very calm and has a ery nice backyard and swimming pool."

"Excellent concierge service & checkin was seamless. Shuttle to airport was efficient and very useful. Really helpful well trained staff & clean comfy bedding. "

"Reception staff and everyone else was amazing "