Herald Vacations from $470

Unit 320 was average cleanliness; under headboard by wall filthy. Keycard did not work, had to be let in by staff each night. Asked for extra coat hangers, staff couldn't help. Asked again next day to another staff member, he found two. Parking lot, front entrance avg, to less than deisrable in tidiness and attractiveness.

Our room and restroom was very clean. It was a quite room. Staff was nice. Love the pond and walk paths across the road. The pool was out of order. But was supposed to be fixing the next day. Free breakfast was great!

Well the outside looked rough, maybe they were remodeling. So I was pretty concerned. The room itself was updated and clean but there were some issues. 1) the hot tub was not the one in the picture and it had a slow leak into the floor. Like water seeped out of the hot tub into the floor around the hot tub and accumulated to 1/8" deep at least 2) no microwave in the room despite the online saying there was 3) no staff really. Check in was with someone in India who speaks to you through a kiosk. I guess that's ok, but pretty impersonal and didn't leave you feeling great. 4) and this was a huge issue. The door between our room and the next was a regular for with a turn lock. We were able to walk right into the next room and if they had the key on the other side they could do the same. Scary! Even more so if we had been in the next room with NO way to lock the door to keep the people in the next room out. There was no lock on that side!!!!

The room was very nice, quiet and clean. The sauna room was cozy, the pool was nice and outback of the property was gorgeous and nice for photography.

The room cleanliness wasn’t the quality I usually see here. Maybe new housekeepers.