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Reviews of Water Street Hotel & Marina, Ascend Hotel Collection

3.5 out of 5
Water Street Hotel & Marina, Ascend Hotel Collection
329 Water St, Apalachicola, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 479 reviews" "
Rating 8 - Good. 124 out of 479 reviews" "
Rating 6 - Okay. 40 out of 479 reviews" "
Rating 4 - Poor. 15 out of 479 reviews" "
Rating 2 - Terrible. 2 out of 479 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Letty

Liked: Cleanliness, property conditions & facilities
It was a great time
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024

8/10 Good

Julie

Traveled with partner
The property has a nice location, close enough to easily get to restaurants and attractions, but still kind of off in its own corner. Loved the size of the room, it was like your own apartment. Beautiful view on the balcony and very peaceful and relaxing. The only complaint is that the kitchen and bathrooms were a little worn and could have been cleaner. But, we would stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Much nicer than we expected. Very large room, very clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was huge! Booked a king room and walked into basically a huge one bedroom apartment with 2 bathrooms. Very large balcony on the marina. Absolutely perfect. Will be back.
Stayed 2 nights in Feb 2024

6/10 Okay

Vicki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Iris

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
no dining options anywhere near the hotel. felt unsafe with the factories and bars around there.
Stayed 1 night in Jan 2024

10/10 Excellent

mary

Stayed 2 nights in Jan 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Liz

Liked: Cleanliness, room comfort
Perfect Couples Retreat
Perfect room for a couple. Peaceful and quiet, with a lovely view of the river. Great for walking to and from the local restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Doug

Liked: Cleanliness, room comfort
Wonderful and just perfect with the best view
We have been many times to Apalachicola but never stayed at this hotel before. I can't say enough about this place. Probably the best views in town. Quiet and picturesque along with all the amenities. The room (302) that we stayed in was perfect and spacious. We have found a new place to stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Linda, LONG BEACH

Liked: Cleanliness, property conditions & facilities
Incredible room! Friendly and helpful staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Great waterfront setting. Beautiful apartment.
Stayed 1 night in Nov 2023

10/10 Excellent

Chariah

Liked: Cleanliness, amenities
Great
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel at the end of an industrial stretch of the waterfront...They offer K-Cups for Breakfast...but nothing else. Seems out of character!
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2023

10/10 Excellent

Christophe

Stayed 1 night in Aug 2023

8/10 Good

Tracy, Tenino

Traveled with partner
Liked: Cleanliness, property conditions & facilities
First stayed here in 2014 and have stayed a few times after, have always loved the location, the screened in porches with a view, the spacious rooms but in our last visit noticed how the condition of the units, hotel in general have gone down. Our unit was surface clean but in great need of a deep cleaning, it also needed some maintenance issues addressed. I hate seeing this hotel/condo slowly going downhill.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jessica

Stayed 1 night in Aug 2023

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Old Florida vibe
It was perfect, other than parking. There’s not enough spaces close to hotel. The sofa was very old and not too comfortable unless you used pillows for support. The screens on the porch are in need of repair. However, the office was kind enough to put us senior citizens on the 1st floor because the elevator wasn’t working! Very quiet and appreciated the Old Florida vibe. Close to everything! We had an amazing time!
Stayed 4 nights in Jul 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huge nice apartment like room, very well stocked. Make sure you get coffee from the front desk when you check in. Very peaceful screened in balconies. Right on the water, great view of nature
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Debbie

Stayed 1 night in Jun 2023

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was quiet and very comfortable. With summer coming the screens on the porch needed attention, it was a little buggy out there.
Stayed 1 night in May 2023

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Diane L.

Liked: Cleanliness, room comfort
If somebody’s not here 24 hours there’s think
Water and it was wonderful with great views the gentleman behind the counter was kind and courteous and so helpful! I had it was trying to get home to help her parents when we got up we left the keys in her room but we unfortunate glasses they have an emergency number we called it twice they do not come to the emergency! If somebody’s not here 24 hours there’s think about this place twice
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, room comfort
Had a great visit, wish we had been able to stay longer.
Stayed 1 night in Mar 2023

10/10 Excellent

Caryn

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, pleasant staff and no giant parking lot to navigate. Great location and the separate little twin bedroom with its private bath was perfect for our family. Pet friendly rooms but could not tell a pet had been here. Highly recommend if you’re in the area!
Stayed 1 night in Mar 2023

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Kelly

Stayed 1 night in Mar 2023

10/10 Excellent

Debra S.

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Water Street Hotel was very clean and comfortable. Having the marsh just out the back window was amazing. And, walking distance to downtown Apalachiccola restaurants and shops was fantastic.
Stayed 3 nights in Feb 2023

8/10 Good

Robert

Liked: Cleanliness, room comfort
Perfect escape
Great location, large apartment with balcony and wonderful views. Well supplied and furnished. Peaceful and refined. Maybe a little in need of some TLC.
Stayed 2 nights in Feb 2023

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, property conditions & facilities
Spacious and very functional suite. Needs smaller furniture for some of the small rooms.
Stayed 1 night in Feb 2023

6/10 Okay

Brenda

Traveled with partner
Disliked: Amenities, property conditions & facilities
We have stayed at this property 2 times now : they are blaming things still on Covid , but all the more reason to make it clean ????? Bathroom was not , outlets didn’t work , etc . Property is tired . That being said, there was washer/dryer in the room and was walkable to town .
Stayed 2 nights in Jan 2023

6/10 Okay

Melissa

Room in need of repair. Door closer hanging with screw sticking up when walking in room. Floors dirty. The view was great!
Stayed 1 night in Jan 2023

10/10 Excellent

Rodney

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
Very nice Hotel. Was very surprised at the room size. Will definitely go back.

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view is so peaceful. The location is within walking distance of the downtown area.

8/10 Good

Kevin C.

Traveled with family
Liked: Cleanliness, property conditions & facilities
nice accommodations.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator didn’t work, made it very hard for me and my husband to handle the stairs and our luggage.
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Heather

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

marc, Lynn Haven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and its views over the creek are amazing.
Stayed 1 night in Aug 2022

10/10 Excellent

Joyce

Stayed 5 nights in Jul 2022

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Jul 2022

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice place for our weekend getaway.
Stayed 2 nights in Jun 2022

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Valerie

Liked: Cleanliness
Peaceful
Advertised as a new hotel. Was surprised to find that just meant renovated condos with dark old fashioned furnishings. Very nice location on the river but still close enough to walk to downtown. No breakfast or house keeping.
Stayed 2 nights in Jun 2022