Hoan Kiem Vacations from $326

The room was spotless. Check in very easy & fast. The location is perfect. The breakfast is excellent. Next door is 24 hour convenience store, very handy. Your staff, Victor, Ruby, Vivienne & Wayne are credit to the hotel. They are so helpful and patient. My stay was made totally hassle free by them. Highly recommend

The room and hotel excellent, the staff amazing! Highly recommend,

Reasonable hotel in a convenient location close to restaurants and tourist attractions. The place is a little cluttered. For example there is a large fridge or freezer blocking the staircase. The rooms look great in the pictures however they were a little run down when we stayed.

Although the pictures of the rooms and the previous reviews indicated that this was a 4-star rated hotel, in my view it is not, it's more of a 3-star rated hotel, which in Vietnam is a big difference. The good: lication of the hotel close to the old city, breakfast is good enough, the room was clean enough (floors weren't super clean but there were no bugs in the room), plenty of hot water and water pressure in the shower. The bad: the shower leaked, the bed linens felt damp when we checked-in and were like that for the entire stay, the bed linens and towels are old and the white is now a grey tinge, you can hear your neighbor clearly so sound isolation is an issue, and room feels old with lack of updates. Do not believe the expedia 80-90% price discount for the hotel room (i.e., it is listed as $500 regular price but you're getting a deal at $50)...the hotel room is only worth the $50. Spend more and get a better room elsewhere.

Great location Wonderful staff Great value