Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
2.3 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by Hem from USA

A capming experience for a five star price!

Posted Aug 6, 2013 on Hotels
Dirty bed sheet, third class furniture, non functional ancient age television, rotting food in the common fridge.. You get the idea. Its literally in the bushes.. You shouldn't be using a two wheel drive to get there. They should mention thisin the description. Maid was of pleasing nature, tried to be helpful. Owner/ manager was nowhere to be found. No concierge services at all. You are on your own. Also did I mention no locks on the doors and no safety guarantee. One of the toilets was non functional. Bath tub was not
Comment from Hotel Management
Mar 26, 2016 by Sue, Hotel Management
Please note I have not replied to this before. We were going through a bad time with staff, here in the bush it is not easy to get dedicated staff. The guests sheets were changed and the Fridge cleaned. The TV at that time was the old type of TV but it still had satellite Channels it was replace sometime ago and recently upgraded. Full DSTV is available. Yes it is litterally in the bush, that is what people usually come for at our "Pangolin Bush Camp. and by the way we haven't yet graded it to keep costs down. If one wants a "Hotel" you won't find a traditional hotel in the rural areas. We do not have a concierge, we are not 5 star. This camp is self catering so you are sort of on your own, but we are available on the phone. Doors now have locks and keys for peace of mind. The whole property has razor wire and the gate are kept locked. Entry is by intercom. We have a lime problem in the water which is mostly filtered out but it still gives us trouble with the plumbing. The furniture is antique cottage furniture and works perfectly for the type of accommodation. This is not a fancy upmarket hotel When booking one should not go by the cheapest rate as one only gets what one pays for. Read the information first. I would have upgraded them but my 4star luxury Shikwari suites were fully booked.
3 out of 5
by A verified traveler

Posted Mar 6, 2013 on Hotels
Comment from Hotel Management
Jul 1, 2016 by Sue, Hotel Management
Thanks you for your valued review. We hope to see you again soon!
5 out of 5
by A verified traveler from SOUTH AFRICA

Posted Jan 5, 2012 on Hotels
What a great place and brilliant team and service
Comment from Hotel Management
Dec 21, 2013 by Sue, Hotel Management
Dear Deane, Thank you for you complimentary comments. We are glad you enjoyed you stay and look forward to your return.