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Overview of Mandarin Oriental, Hong Kong

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Guest reviews

4.8/5 Exceptional
626 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

Popular LocationLegislative Council Building2 min walk
Popular LocationLandmark Shopping Area4 min walk
RestaurantPierre1 min walk
Restaurant8½ Otto e Mezzo Bombana2 min walk
AirportHong Kong (HKG-Hong Kong Intl.)33 min drive

Choose dates to view prices

  • Superior Room - King

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room - Twin

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • King Room - City View

    4.9/5 guest room rating

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Twin Room, City View

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • King Room - Statue Square Room

    4.6/5 guest room rating

    Room amenities

    • 430 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Twin Room, 2 Twin Beds (Statue Square View)

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Partial sea view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • King Room - Harbour View

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Twin Room, Harbor View

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • King Suite - City View

    5/5 guest room rating

    Room amenities

    • 775 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Statue Square View Suite

    Room amenities

    • 775 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • King Suite - Harbour View

    Room amenities

    • 775 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 505 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Mandarin Room

    Room amenities

    • 473 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Signature Suite, 1 King Bed

    Room amenities

    • 871 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hong Kong

Located by the sea, Mandarin Oriental, Hong Kong is in Central neighborhood and is connected to a shopping center. Central Ferry Piers and The Hong Kong Observation Wheel are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Landmark Shopping Area and IFC Mall. Traveling with kids? Don't miss The Peak Tram.

Visit our Hong Kong travel guide
Map
Popular Location

What's nearby

  • Legislative Council Building - 2 min walk
  • Landmark Shopping Area - 4 min walk
  • The Hong Kong Observation Wheel - 7 min walk
  • Lan Kwai Fong - 7 min walk
  • IFC Mall - 8 min walk

Getting around

  • Hong Kong Central Station - 2 min walk
  • Hong Kong Station - 4 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 33 min drive

Restaurants

  • Pierre - 1 min walk
  • 8½ Otto e Mezzo Bombana - 2 min walk
  • Armani Privee - 2 min walk
  • Hoi on cafe - 2 min walk
  • Yoshinoya - 2 min walk

About this property

Mandarin Oriental, Hong Kong

5-star luxury hotel connected to a shopping center in Central
Along with 10 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Other amenities include 3 bars/lounges, a health club, and a sauna. All 499 rooms feature thoughtful touches like pillow menus and bathrobes, plus 24-hour room service and TVs with cable channels. Guests will also find WiFi, wired Internet, and DVD players.
Mandarin Oriental, Hong Kong offers 499 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
This Hong Kong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.
The spa is open daily.

Property amenities

Internet

Available in all rooms: WiFi (HKD 190 per day), Wired Internet (surcharge)
Available in some public areas: WiFi (HKD 190 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

Valet parking: HKD 600 per night

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 372 for adults and HKD 251 for children
10 restaurants
3 bars/lounges
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
DVD player
Free cribs/infant beds
Indoor pool
In-room child care (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Russian
Spanish

Business services

24-hour business center
Computer station
Meeting rooms
Conference space

Spa

Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - prenatal
Massage - Thai
Massage/treatment rooms
Reflexology
Spa open daily
Spa tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cribs/infant beds
Hypo-allergenic bedding
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathroom (partially open)
Designer toiletries
Hair dryer
Separate bathtub and shower
Towels

Entertainment

Cable channels
DVD player
Pay movies
TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Desk
In-room massage
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed per guestroom.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for HKD 600.0 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 372 for adults and HKD 251 for children (approximately)
  • Fee for in-room wireless Internet: HKD 190 per day (rates may vary)
  • Fee for in-room wired Internet: HKD 190 per day (rates may vary)
  • Fee for wireless Internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Safety features at this property include a smoke detector, a security system, and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental, Hong Kong and receive a full refund?
Yes, Mandarin Oriental, Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Hong Kong cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental, Hong Kong?
As of Jun 6, 2020, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Hong Kong on Jun 7, 2020 start from $385, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Valet parking is available for HKD 600 per night.
What time is check-in at this hotel?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this property located?
This family-friendly Hong Kong hotel is located by the sea, just steps from Legislative Council Building and Landmark Shopping Area. The Hong Kong Observation Wheel and Lan Kwai Fong are also within 10 minutes. Hong Kong Central Station is only a 2-minute walk and Hong Kong Station is 4 minutes.

Guest reviews

4.8
Exceptional
5 - Excellent
526
4 - Good
73
3 - Okay
14
2 - Mediocre
6
1 - Poor
7
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, staff very professional, rooms have every facility you could require & are spotless clean

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’m a fan!

It’s my favorite place in HK. Old world Charme, great service, top location.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's centrally located, convenient to everywhere we wanted to go.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time there, have always stayed at other hotels when we visited HK. Beautiful public spaces, beautiful spacious room. Bars and restaurants are excellent. Service overall is about as perfect as it could be. We will definitely be back.

Stayed 1 night in Jan 2020