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I stay here often and everything and everyone are always a pleasure. This stay on the other hand was one for the records. Being cursed out in bed while still half asleep by the housekeeper and then by her supervisor with only knowledge from her employee of what she just did. Both extremely unpleasent and unprofessional. Hopefully before they run off more guest from this otherwise great location they take some etiquette classes or at the very least a customer service class. Needless to say besides that incident it was a decent stay.
Gary
Stayed 1 night in Apr 2024
Response from Mel B. on Apr 18, 2024
Thank you for staying with us. So very sorry for the incident. It will be investigated. Your input is greatly appreciated.
First of all I had a room next to some other guests that was really loud but I called the front desk and was moved to another room. Then later that night there we
As some guest that were intoxicated and making noise then we was woke up early in the morning but a young lady looking for someone else to which they were next door to us and she began screaming at the person in that room. This has been the worst time I have ever experienced there.
sally
Stayed 1 night in Jan 2024
Response from Mel B. on Jan 23, 2024
Thank you for staying with us. So sorry for the inconvenience. Your input is greatly appreciated.