HABITACION FRENTE A LA PLAYA (2 PAX) | Beach | On the beach, free beach cabanas, sun loungers, beach umbrellas
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Reviews of Casa Las Tortugas Petit Beach Hotel & Spa

3.5 out of 5
Casa Las Tortugas Petit Beach Hotel & Spa
Calle Igualdad sin numero, M.1, L. 2, Isla Holbox, QROO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 117 reviews" "
Rating 8 - Good. 15 out of 117 reviews" "
Rating 6 - Okay. 3 out of 117 reviews" "
Rating 4 - Poor. 0 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Well relax
Stayed 3 nights in Apr 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay I want to keep it a secret.
Incredible stay, our best hotel experience. The setting is incredible and we had a truely special stay. The staff were so friendly and kind we felt very looked after. A real gem on the island. The only minor comments we had are that the internet was poor in our room but it fit the ethos of the hotel to switch off from the world and we could have done with a fridge for cold refreshing water or full height mirror.
Stayed 4 nights in Feb 2024

10/10 Excellent

Carrie

Stayed 4 nights in Aug 2022

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Patrick

Stayed 4 nights in Jun 2022

10/10 Excellent

Esa, Torrance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing , im looking forward in coming back again
Stayed 5 nights in Mar 2022

10/10 Excellent

ilona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Loved every second of this small piece of paradise. Looking forward to coming back. Perfect for relaxing whilst also allowing for some fun on your doorstep
Stayed 4 nights in Jan 2022

8/10 Good

Booker

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was very beautiful. It is like staying in a bohian treehouse. The front desk team was excellent and very helpful. Breakfast was included, and of our 4 mornings we ate breakfast only one was ok. There was a waiter Cece who just did not want to be there - the first day I asked twice for water and she did not come back for over 30 minutes after dropping the toast, with no water, so we left. She also did not go over how the breakfast works - you get fruit, granola and toast included AND then you can choose one item on the menu as well. The pastries are 45 pesos each but well worth it. The last day I ordered water, and she brought out a bottle, Cece did not ask preference or go over cost. The water was more than $5usd! I figured I knew all the secret charges of breakfast by now, but Cece liked to keep me guessing I guess. She also sat on her phone drinking one of their juices while our toast sat on the bar for at least 10 min (they dropped the other order at the table next to us immediately), I told her we did not need cold toast and her male counterpart said they could not guarantee it was not cold... ok, I still am not enticed by the cold toast I watched sit by her on the counter. They also never brought our fruit and granola I ordered. This was the only issue we had at this resort and it was SO FRUSTRATING because it was the start to each day. For such a high end place focused on service, every teammember needs to be on board for clear execution.
Stayed 4 nights in Jan 2022

2/10 Terrible

Ariel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A SCAM - DONT BOOK
Incredibly disappointed in this hotel and experience. It is truly a scam and incredibly upsetting. The images on the website and Hotels.com are different than the rooms in reality. A very upsetting end to our honeymoon.
Stayed 3 nights in Sep 2021

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, great staff, the most relaxing yoga. Perfect Beach loungers
Stayed 2 nights in Nov 2021

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Holbox!
Love this place! Best location on the beach! Beach front rooms are awesome! Service and staff are super kind and helpful!
Stayed 2 nights in Nov 2021

10/10 Excellent

Alinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

10/10 Excellent

Michelle Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The best one on the island! Close to all the restaurants!
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Steven

Stayed 2 nights in Sep 2021

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property with wonderful staff. Breakfast was awesome and the beach was beautiful. Not a lot of "extras" in terms of coffee in room and mini bar etc but the rooms were simple, beautiful and very clean. You can;t beat the beachfront location!!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this little hotel
Had a great stay! Perfect location on the beach, walking distance to all the shops and downtown. On the pretty side of beach, pool was beautiful, perfect beach set up, with plenty of room between seating. Clean, provided water - not always the case in other hotels. Overall great stay - would come back!
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous hotel with clean and comfortable rooms. Next to the pier and restaurants
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel and restaurant right on the beach. Comfortable & friendly.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for couple
Friendly staff Clean hotel Good location Just ask to be over the pool or beach because it’s noisy if you’re on the road we had to switch room The only thing they could clean the seaweeds in front of the beach because it’s smell really bad
Stayed 3 nights in Apr 2021

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Sylmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic
10 stars ... location is the best !!
Stayed 3 nights in Feb 2021

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel!
We loved everything about this hotel! It is absolutely gorgeous. Everything is done in a very tasteful way. The food is delicious and very refined. The staff was great. Everything felt very safe and healthy. The beach is beautiful, the location is great: very close to town but still quiet. I am already looking at booking our next stay there!
Stayed 4 nights in Jan 2021

6/10 Okay

Fred A, Anaheim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
You can hear everything in the rooms. Bring ear plugs. I had to drag my suitcases to my room. We were not offered a welcome drink. The first night we stayed in the ocean front first floor room right next to the restaurant. People can look into the room and you can hear everything. The bathroom window can be seen from the upstairs bar. No privacy. Sargasm is on the beach. The resort should try to clean it up. The Front desk staff is young and inexperienced. Our stay improved after a few days. We’ll go to Tulum next time, where the roads are paved and beaches are clean.
Stayed 5 nights in Jan 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious comfort
Casa Las Tortugas is a magical place of peace, calm and serenity in a beautiful, tropical beach location. Truly barefoot luxury — a wonderful, friendly and helpful staff, fine rooms, delicious food and comfortable amenities. The whole island was relaxed and welcoming. We will definitely be back for another visit!
Stayed 7 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 7 nights in Nov 2020

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mexico Trip
Stayed 4 nights in Nov 2020

10/10 Excellent

Mariana, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Casa Tortugas, will come back. Such a peaceful, beautiful place with amazing rooms and service. Magic!
Stayed 4 nights in Oct 2020

8/10 Good

Britta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instagram perfect
Casa Las Tortugas IS the best hotel on Holbox. The place is beautiful, the food is amazing, the staff are very friendly. The price is high, but you definitely get what you pay for. Go there and you’ll see every person walking the beach stop and take pictures of the place.
Stayed 4 nights in Sep 2020

10/10 Excellent

Alex, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort on the Island! Great service, amazing rooms and the best restaurant and beach! Returning soon!
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

6/10 Okay

Wendy J

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sand and fun
The positives are that it's right on the beach and the beach is pristine - it's also in the center of town. The room was charming but missing many amenities that you would expect for the price (to be fair all of Holbox is over priced) -- no body lotion, wifi, bathrobes... Oh yes, with all the precautions regarding COVID - change the foot water - it gets nasty by the end of the day! However, the staff was lovely and we enjoyed our stay immensely. I strongly encourage Tortugas to up their game!
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
We couldn’t fault a thing with Casa Las Tortugas, the staff were a delight and always happy to help, appreciated their effort to be sustainable for the island, no plastic in sight! The location was amazing, beach access was absolutely beautiful with great seating/bathing and a lovely stroll in to the centre or an easy cycle out to Punta Mosquito. We ate at all 3 of the restaurants each was fantastic, as well as taking part in the yoga and meditation sessions which were also great! All was absolutely perfect and I can’t wait to return!
Stayed 5 nights in Mar 2020

10/10 Excellent

FleuL., New york

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with all the comfort and a stunning beach ! The staff were amazing and the cocktails were delicious! Best hotel of the iSland!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Super personal experience but not overbearing. Food was delicious and rooms are neatly decorated. Beach location is best part.
Stayed 2 nights in Feb 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and hospitality. Friendly and attention I’ve staff immediately get to know you. Very serene and relaxing
Stayed 1 night in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is fantastic
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Perfect location. Great food options. Outstanding staff.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place
We had a lovely time! Carolina was amazing.
Stayed 8 nights in Jul 2019