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Reviews of Kazeno Kaori

4.5 out of 5
Kazeno Kaori
2-7-1 Arai, Ito, Shizuoka-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a five star hotel for sure. Staffs are well trained, got lots of amenities in room, nice clean hot bath on top floor as private use. You can enjoy Japanese “kaiseki” meal.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Very attentive staff. I changed my departure schedule and they could not arrange the shuttle. They then paid for the taxi. Though the staff were not particularly good in English, they communicated with heart and sincerity. That's good enough... No need to be too precise in a leisure trip.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was close to the train station.
The room ,the service , the dining were more than we expected. We were treated very well. We love the view and the privacy throughout our stay. The entire staff was very friendly and helpful.

6/10 Okay

Sasa, hong kong

Liked: Cleanliness, room comfort
Food quality is so so
The food quality is soso. And the waiter was always in a hurry to take your dishes away. You felt like they were rushing you to finish the dish so that they could give you the next dish.

10/10 Excellent

keung, calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
looking forward to visit again
A week before arrival, received greetings and ask for our meal time preference. Upon arrival, the reception staff sat us down, offer welcome drink and snack while doing the paper work. Then she took us a tour to the hotel facility and explain to us in detail the specific of the hotel, for all sign and printed material are in Japanese only. The dinner and breakfast were exceptional, the server were well manner and took effort to explain to us each course even with limited English. This hotel is well structured to make guest have a comfortable and relaxing time. My wife and I enjoy our stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay!! Great roykan
This is a roykan, so you will be there for relaxation and get away. So it is not meant for shopping. The location is remote, it is about ten minute taxi ride from the station (the hotel will reimburse the taxi fare). Food is extraordinary: both dinner and breakfast Service is excellent, they place you in a very comfortable room, serve you champagne while walking you through the check in process. The staff will walk you to your room and explain all the little things in your room. The room is big and comfortable, the sea view is fantastic, there is a private tradition wooden hot spring in the balcony, the bathroom is made by wood. Hot spring: other than the in room hot spring, there are two hot spring located on the top floor that you can use (also private, as long as you see it is available) You don't need to share with others that you can enjoy with your family members. Hotel is very quiet. There is not many rooms in the hotels, so you don't see other often except in meal time. Overall, this is one of the best hotel I've ever stayed. It is also a nice gateaway from the busy tokyo city life that you can be totally relax. Good for staying 1 or 2 night while travelling Japan.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect combination of Japanese Ryokan and Western
This hotel has perfect position facing Pacific Ocean. Included dinner and breakfast are fantastic. If the in room outdoor onsen is not enough, the top floor private family onsen will make you happy. We had great time in this hotel and my son was not willing to go next day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいおもてなしでした
景色、食事、接客方法全てにおいて素晴らしいです。また宿泊したいと思えるホテルです。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
きめ細やかなサービスでした
妻の誕生日のお祝いとして家族で宿泊させて頂きました。到着してからのお部屋までのご案内して頂いたスタッフ、また食事の時の若いスタッフまで細やかな心遣いが随所に感じられ気持ちよく過ごさせて頂きました。
Stayed 1 night in Jun 2019

8/10 Good

grace

Liked: Staff & service
Stayed 2 nights in Apr 2019

8/10 Good

エイトマン, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食がレストランで17時からだったので残念でした。朝食は豪華で良かったですが、夕食はメイン料理がタンシチューで物足りなかった。
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Nu, Taipei

Liked: Staff & service, room comfort
看海方便
看海很方便，餐點普通。飯店人員很親切，用晚餐時剛好遇上煙火大會，幫忙避開小麥製品餐點，但餐點味道普通。
Stayed 2 nights in Aug 2018

10/10 Excellent

William, Alphen aan den Rijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Not being used to such luxurious hotels, it's hard to write a fair review. But ignoring the price, this place is amazing. If you're looking for a place to relax, this is the hotel to book.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
妻との旅行でした。いわゆる有名店のような豪華さはありませんが、滞在中はとてもリラックスできました。
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點較偏遠, 前往車站, 溫泉街或海灘都較遠, 需要乘計程車。
Stayed 1 night in Jul 2017

10/10 Excellent

CHOI HA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the location, almost all others are 5 rate.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，景观美好
酒店不大，但房间较大，有个露台，可以吹着海风，看着海景泡温泉，体验不错。酒店离伊东站不到10分钟车程，酒店会支付费用。房费包含餐费和酒水，口味尚可，只是一直不太喜欢生冷海鲜，早餐有个小炉子自己烤鱼这个很合胃口，晚上10点后有拉面做夜宵。酒店不大，应该也有点年头了，人不多，服务生也不多，一些人兼顾大堂和餐厅的服务，从这点上看算不上豪华酒店。所以感觉价格偏高

8/10 Good

key, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービスが行き届いた素敵なホテル
スタッフの方々が、笑顔で気持ち良く滞在出来ました。 お食事がとても美味しく、こだわりもあり、量も丁度良かったです。
先付け
夕食のお刺身
波打ち際のテラスより

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
非常に高いHospitalityでした。また利用したいですね。

10/10 Excellent

CHAU KIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
享受

10/10 Excellent

PAK KAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常滿意
服務非常好，房間非常舒適又清潔，酒店包早餐，晚餐，食物非常好味。這是我住過最滿意的酒店。

10/10 Excellent

RISA, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
隅々まで気遣いを感じる和ホテル
平日に一泊で泊まりました。 雨の日で予定が繰り上がり、 チェックインタイムより早く着いてしまいましたが快く迎えてくれました。 チェックインの際にウェルカムドリンクが選べ、スパークリングワインがある上におつまみまで頂けて嬉しかったです。 お食事の際もヴォジョレーの解禁日だったので飲みたいなと思っていたらサービスされました！ お料理はおしゃれで品数が多く美味しいです。八寸の揚げ物が冷たかったのだけが残念でした。 部屋付きの露天風呂は着いた夜は雨風があったので入ってても緩く感じてあたたまりませんでしたが、朝はお天気で風もなかったのでちょうど良く入れました。 貸切の大浴場は平日だった事もあって入りたいときにすぐ入ることが出来、24時間なのも良かったです。 とにかくどのスタッフの方も感じがよく、丁寧ながら気さくな雰囲気でとても快適でした。ぜひ機会があればまた宿泊したいと思います。

10/10 Excellent

hakuro1986

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ひとつひとつの内容（食事、お風呂、サービス）が丁寧でとても感じが良かったでした、ぜひ又利用したいと思える所です

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族旅行にて宿泊2回目ですがサービスも良く大変満足しております。子供向けのご飯、部屋内での宝探しゲーム、夕食時に子供が喜ぶ玩具を用意して頂いたりと、大人向けホテルのイメージから安心して子供と泊まれる宿かと思います。欲を言えばホテルの下にプライベート感のあるビーチ（実際は石）があると最高です。サービスの品質面で本当は5を付けたかったのですが、スタッフの方がたまに疲労感のある顔をされる時があったので4としました。また泊まりたいと思います。

8/10 Good

CH Leung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the privare hot spring is excellent
The hotel is very new. The private hot spring is extremely good so that you can use the whole spring with your whole family. The view and service is also good. It will provide you free transporation by Taxi to sent you to JP station. (surprise!). While I think the dinner still have room to improve. The quality of dinner is not bad, but not at the top class that I expected.