8.8/10 Excellent! (230 reviews)
We had the pleasure of spending several days in Nairobi at the Tribe. As first time visitors of Kenya our family of four from Canada with two young adult daughters, we were a bit nervous as to what to expect with Nairobi but we couldn’t have been luckier than to have selected the Tribe (it was highly recommended to us). The staff there are kind, friendly and professional. Best of all, we were introduced to Jeff, our driver and guide who was recommended by the hotel. From the moment we met Jeff he made us feel completely safe, comfortable, and genuinely cared for. He didn’t just drive us around—he welcomed us like family.
We used the Tribe as a hub between safaris and a trip to Tanzania’s mainland and Zanzibar. With Jeff as our reliable contact in Nairobi for each of our multiple airport drop offs, pick-ups, and tour day in Nairobi; and the Tribe with its great staff, ambiance, safety and cleanliness (plus yummy food) we genuinely looked forward to returning between adventures. The Tribe held our larger luggages during the adventures and Jeff’s dependability made us feel safe, comfortable and welcome. Even when we were running predictably late Jeff kindly ensured we made each flight, and were never stranded nor confused with where to go or what to do at the airport (for pick-ups and drop-offs).
The Tribe was a hit. As for Jeff, if you're visiting Nairobi and want a driver who will go above and beyond to make things smooth he is the person you want.
Reviewed on Aug 27, 2025