We arrived late due to a flight delay & we were worried with getting in & being able to relax. But there was no need, the key was exactly where it was supposed to be & there was a wonderful welcome pack full of very needed items on arrival. Desi came the next day as we had a slight problem with one of the toilets but it was soon fixed without issue. The pool was lovely again & the only small issue was the tree’s shaded the pool area towards the afternoon and maybe could be trimmed a little but still very beautiful. Fabulous place Thku so much.