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Reviews of Donnington Manor Hotel

4 out of 5
Donnington Manor Hotel
London Road, Dunton Green, Sevenoaks, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 256 out of 579 reviews" "
Rating 8 - Good. 214 out of 579 reviews" "
Rating 6 - Okay. 63 out of 579 reviews" "
Rating 4 - Poor. 31 out of 579 reviews" "
Rating 2 - Terrible. 15 out of 579 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quite area. Fantistic bar staff Yassine very friendly helpful man, he went above and beyond to help. Room was clean, comfortably, very warm. Good choice for breakfast, lovely Evelyn looked after us all, very friendly and helpful. We were a big party, nothing was a problem.
Stayed 2 nights in Oct 2023
Response from Gul on Oct 30, 2023
Dear Guest,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that you found our staff to be friendly and helpful. We take pride in providing excellent service to all of our guests, and we are glad that Yassine and Evelyn were able to make your stay more enjoyable.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future.Best regardsGul

10/10 Excellent

Mrs A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gul on Oct 30, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would like to convey your words of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

10/10 Excellent

Melanie

Stayed 1 night in Sep 2023
Response from Gul on Sep 11, 2023
Dear Melanie,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would like to convey your words of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely lady at check in room fantastic very friendly staff!
Stayed 2 nights in Jul 2023
Response from Gul on Sep 4, 2023
Dear Stephen,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would like to convey your words of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

4/10 Poor

Janet

Disliked: Staff & service
We booked two rooms but when we arrived, the hotel could only find the booking for one room. While they did resolve the issue, the customer service wasn’t great. The front reception staff could definitely do with some customer service training. We were told that a wedding had been booked and that it would be noisy on the Saturday night. It was VERY noisy in the Friday night. A full domestic argument took place outside our room. Considering we made this booking in October 2022, I think the hotel should have told us prior to checkin that a wedding would be taking place and that there would be a lot of noise. It’s a bit late to tell you that once you are checking in. The way they told us was with a tone of ‘like it or lump it’. Disappointing experience. Would not stay here again.
Response from Gul on Jul 3, 2023
Dear Janet,I'm sorry to hear about the issues you experienced during your stay at our hotel. We apologise for the confusion with your room booking and any inconvenience caused. Your feedback regarding the customer service and noise level has been duly noted, and we appreciate you bringing it to our attention. Rest assured, we will address these concerns internally to improve our services. We understand your disappointment and regret that we did not inform you in advance about the wedding event taking place on Saturday night. We value your feedback as it helps us make necessary improvements for future guests' experiences. Thank you for sharing your concerns, and we hope to have another opportunity to provide a better stay in the future. Best Regards Gul

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecxcellant stay
Stayed 1 night in Jun 2023
Response from Gul on Jul 3, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jun 2023
Response from Gul on Jul 3, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

10/10 Excellent

Gillian

Stayed 1 night in Apr 2023
Response from Gul on Apr 3, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

6/10 Okay

carolyn

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The price the hotel provided for a wedding party was more expensive than on other sites. The staffing on site was bare minimum . Lady on reception was not interested in assisting customers . Room was tired stains on window sill . No fridge even though there is a cupboard for it not a four star hotel . Breakfast was good though
Stayed 2 nights in Mar 2023
Response from Gul on Apr 3, 2023
Dear Guest Thank you for taking the time to provide a review. Whilst it is nice to hear that you enjoyed certain parts of your recent stay with us, some aspects were not to your expectation.Donnington Manor hotel strives to ensure maximum customer satisfaction, and this is only possible when our customers take the time and effort to let their feelings and opinions known to us after a visit. We are however grateful that you brought these matters to our attention. My humble apologies for your disappointment, and I look forward to welcoming you here again shortly. Kind regards Gul

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Clean & comfortable hotel
We had a lovely weekend break. A very clean relaxing and comfortable hotel. We would definitely stay here again. Breakfast was very good with plenty of choice and egg’s cooked to order, we ate in the restaurant on Saturday evening, good honest food at a reasonable price. Only downside was not enough staff, had to wait to check in and for bar service although the staff were friendly and welcoming
Stayed 2 nights in Mar 2023

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Stayed 1 night in Jan 2023
Response from Gul on Mar 13, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Gul on Feb 22, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Jan 2023
Response from Gul on Jan 30, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, terrible service
Very welcoming hotel with clean rooms, there is everything you need… However the service is shocking, you que to get checked in, we want to the bar to order food and after 10 min of no one arriving decided to try the restaurant. Again 10 min after being seated without our drink orders being taken we decided to go to the amazing pub down the road
Stayed 1 night in Jan 2023
Response from Jignesh on Jan 27, 2023
Dear MichaelI hope you are well. We appreciate your feedback and are disappointed to note that you did not receive at least the expected level of service in the bar at the hotel. I have asked our F&B team to investigate this matter. We are grateful to you for choosing to stay with us and hope that you will give us another opportunity in the future. Kind regardsJignesh

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Gul on Mar 13, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2023
Response from Gul on Jan 23, 2023
Dear Sir,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

8/10 Good

Coomber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , but bed was uncomfortable
Stayed 2 nights in Jan 2023
Response from Jignesh on Jan 16, 2023
Dear GuestThank you for your rating and comments. I do apologise that you found the bed to be uncomfortable. We usually receive favourable comments with regards to our hotel beds. I will ask our housekeeping and maintenance team to follow up on this matter. We are grateful to you for choosing to stay with us and that you will give us another opportunity in the future. Kind regardsJignesh

8/10 Good

Jason

Stayed 1 night in Jan 2023
Response from Jignesh on Jan 10, 2023
Dear JasonThank you for taking time to give us a rating. We would welcome your feedback on how we could have improved your stay with us further. We take this opportunity to wish you and your family all the best for 2023. Kind regardsJignesh

4/10 Poor

Natka

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rubbish Hotel
A reasonable welcome was received upon arrival. It took us a minute or two to work out how the lights etc worked. Mould in the shower, which leaked at the bottom of the screen and made the bathroom floor all wet. Stains on wall of room, main table (top) was loose and 'flopped' all over the place. Phone(s) were dirty. Breakfast ok, sausages rubbish, the only good thing is they would cook your egg to order. We asked for 1 firmer pillow and was told - ' We don't have any others, was not offered another (extra) pillow' This is supposed to be a 4* Hotel - NO WAY !! For the money, a 'RIP OFF' !! You would be much better staying at a Premier Inn / Holiday - Which I think are really, really good.
Stayed 2 nights in Dec 2022
Response from Jignesh on Jan 5, 2023
Dear Ms VannsWe are sorry to hear that your recent stay with us was not to your satisfaction. Our housekeeping team usually receive great comments and therefore we are disappointed that on this occasion this was not the case. We will bring the matters you point out to their attention. Kind regardsJignesh

10/10 Excellent

Dean

Stayed 1 night in Dec 2022
Response from Jignesh on Jan 2, 2023
Dear DeanWe hope you are well. Thank you for giving us an excellent rating. We really appreciate it. We take this opportunity to wish you and your family a very prosperous 2023.Best wishesJignesh

4/10 Poor

Sandra

Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from Gul on Dec 30, 2022
Dear Madam,I hope you are well. We are disappointed that your recent stay with us did not meet your expectations. We would be grateful if you can provide further details so that we can investigate this matter further. We look forward to hearing from you.Kind regards Gul

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donnington Manor
Lovely warm room thank goodness very disappointed with breakfast not much variety and expensive for what you get, should be included in your stay
Stayed 2 nights in Dec 2022
Response from Gul on Dec 17, 2022
Dear Guest,Thank you for taking the time to provide a review. Whilst it is nice to hear that you enjoyed certain parts of your recent stay with us, some aspects were not up to your expectation. The Head Chef and I deeply regret that you did not enjoy your breakfast and found it insufficient and of poor quality. Our Breakfast is meant to be a lavish meal, and has been particularly successful with our resident, as it enables to taste a ‘bit of everything’. It is regarded as good value by most of our clients and should you have required any item to be replenished or changed, we would have been more than happy to do so. I do hope your experience here will not deter you from visiting us in the future. We hope that you will give us this opportunity to redeem ourselves in your eyes and restore your faith in the hotel. Once again, my humble apologies for your disappointment, and I look forward to welcoming you here in the future.Kind regardsGul

6/10 Okay

Marian

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Freezing cold
The hotel was freezing cold had to go to bed early just to keep warm. Also restaurant not open and had to eat at the bar. It was so cold even the staff were wearing body warmers
Stayed 1 night in Dec 2022
Response from Gul on Dec 17, 2022
Dear Guest,I am sorry that there was an issue with the HVAC unit in your room during your recent stay. I will bring this to the attention of our maintenance team. Thank you for choosing to stay with us and I hope you will give us another opportunity in the future. Kind regardsGul

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Gul on Dec 8, 2022
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Jignesh on Dec 2, 2022
Dear GuestThank you for giving us an excellent rating. We really appreciate it. We are grateful to you for choosing to stay with us and hope to welcome you again in the future.Kind regardsJignesh

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really good deal and could not complain about anything.Also a good choice of food at the buffet
Stayed 1 night in Nov 2022
Response from Gul on Nov 23, 2022
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

4/10 Poor

Jonathan

Stayed 1 night in Nov 2022
Response from Jignesh on Nov 23, 2022
Dear SirI hope you are well. We are disappointed that your recent stay with us did not meet your expectations. We would be grateful if you can provide further details so that we can investigate this matter further.We look forward to hearing from you.Kind regardsJignesh

4/10 Poor

stephen

Disliked: Staff & service
Poor service, food was poor quality
Stayed 1 night in Nov 2022
Response from Jignesh on Nov 21, 2022
Dear SirI hope you are well. We are disappointed to read that you did not have a pleasant stay with us. As we have fallen short of our own expectations, we would welcome an opportunity to speak to you with regards to your stay with us. Kind regardsJignesh

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Jignesh on Nov 21, 2022
Dear JenniferI hope you are well. Thank you for taking time to give us a rating. We would welcome your feedback on how we could have improved your stay further. Kind regardsJignesh

10/10 Excellent

Samantha

Stayed 1 night in Nov 2022
Response from Jignesh on Nov 21, 2022
Dear SamanthaThank you for giving us a favourable rating. We are grateful to you for choosing to stay with us and hope to welcome you again in the near future. Kind regardsJignesh

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night , friendly staff both at reception and in the restaurant
Stayed 1 night in Nov 2022
Response from Gul on Nov 18, 2022
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

10/10 Excellent

Samarene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Jignesh on Nov 21, 2022
Dear SamareneThank you for giving us a favourable rating. We are grateful to you for choosing to stay with us and hope to welcome you again in the near future. Kind regardsJignesh

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2022
Response from Gul on Nov 17, 2022
Dear Guest,Thank you for taking the time to provide a review. Whilst it is nice to hear that you enjoyed certain parts of your recent stay with us, some aspects were not up to your expectation. We sincerely regret that you had a bad experience on the day in question and would like to point out that this is not indicative of our usual high service standards. Donnington Manor hotel strives to ensure maximum customer satisfaction, and this is only possible when our customers take the time and effort to let their feelings and opinions known to us after a visit. We are however grateful that you brought these matters to our attention. My humble apologies for your disappointment, and I look forward to welcoming you here again shortly. Kind regards Gul

10/10 Excellent

Stanley

Stayed 1 night in Oct 2022
Response from Jignesh on Oct 16, 2022
Dear StanleyThank you for giving us an excellent rating. We truly appreciate it. We hope to welcoming you again in the future. Kind regardsJignesh

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
My husband and I stayed for a night enroute to a birthday celebration. The service was excellent throughout: the staff the perfect balance of friendly and professional, the rooms nicely set out and very clean. We would definitely stay again.
Stayed 1 night in Oct 2022
Response from Jignesh on Oct 16, 2022
Dear RachelI hope you are well and are having a wonderful weekend. Thank you for your feedback. We are grateful to you for choosing to stay with us and we look forward to welcome you again in the future. Kind regardsJignesh

8/10 Good

luke

Liked: Cleanliness, staff & service, room comfort
was ok but air con was loud and kept me up
Stayed 1 night in Oct 2022
Response from Jignesh on Oct 8, 2022
Dear LukeI hope you are well. I am sorry that there was an issue with the HVAC unit in your room during your recent stay. I will bring this to the attention of our maintenance team.Thank you choosing to stay with us and I hope that you will give us another opportunity in the future. Kind regardsJignesh

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Absolutely no complaints. We will certainly use this hotel again next time we are in the area.
Stayed 3 nights in Sep 2022
Response from Jignesh on Oct 8, 2022
Dear MervynThank you for your kind comments. We appreciate you choosing to stay with us and look forward to welcoming you in the future. Best regardsJignesh

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for one night stay
Very nice one night stay. We stayed on the evening of the Queen's funeral, so the hotel was very quiet but fine. There is plenty of space outside so fine for outside eating and hotel is set up for ordering drinks and food via QR code from the table. Executive room TV had a number of channels which did not work but this was not a problem to us.
Stayed 1 night in Sep 2022
Response from Jignesh on Oct 8, 2022
Dear NeilI hope you are well. Thank you for taking time to provide a review. We are pleased to hear that you had a pleasant stay. We note the issue with the TV channels and will look into this matter. We appreciate you choosing to stay with us and hope to welcome you again in the future. Kind regardsJignesh

8/10 Good

Helen

Liked: Cleanliness, staff & service
Excellent location for the nearby wedding we attended and the hotel itself was fine and the service very good. Good menu too.
Stayed 3 nights in Sep 2022
Response from Jignesh on Sep 21, 2022
Dear HelenI hope you are well. Thank you for taking time to write a review. We are pleased to note that you have an enjoyable stay. We would welcome your feedback on how we could have improved your stay further. We are grateful to you for choosing to stay with us.Kind regardsJignesh

10/10 Excellent

Jo

Stayed 1 night in Sep 2022
Response from Jignesh on Sep 21, 2022
Dear JoThank you for giving us 10/10. We really appreciate it. We hope to welcome you again in the future. Kind regardsJignesh

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Absolutely fabulous. Bedroom great, Breakfast Great,Staff all friendly and professional. Lovely location set in nice grounds.
Stayed 1 night in Sep 2022
Response from Jignesh on Sep 8, 2022
Dear ThomasI hope you are well. Thank you so much for your review. It means so much to us especially as I am aware that my colleagues strive to ensure that our guests have a pleasant stay with us. We are grateful to you for choosing to stay with us and hope to welcome you again in the future. Kind regardsJignesh

10/10 Excellent

Jim

Stayed 1 night in Aug 2022
Response from Jignesh on Aug 30, 2022
Dear JimI hope you are well. Thank you for giving us a super rating, which is very much appreciated. We are pleased that you enjoyed your stay. We are grateful to you for choosing to stay with us and hope to welcome you again in the future. Best regardsJignesh

6/10 Okay

Paul, Mountain View

Traveled with partner
Liked: Staff & service
The bed was very comfortable, and there was plenty of free parking. There wasn't much natural light in the room - one small window with a view of the adjacent rooftop. We were skipping housekeeping services due to Covid, and a nice touch was that they left replacement toiletries/coffee/etc in a bag on the door each day without any need to request it. The bathroom wasn't great - the shower water temperature was very unstable (went scalding hot if you turned on the cold tap at the basin), the toilet was leaning to one side (and didn't flush very well), there was a ton of black mold on the shower head that I had to clean off with a towel.
Stayed 3 nights in Aug 2022
Response from Jignesh on Aug 23, 2022
Dear PaulI hope you are well. Thank you for your feedback. We are disappointed to hear of some of the issues you encountered during your recent stay. These have been brought to the attention of our housekeeping and maintenance team for rectification. We are grateful to you for booking your stay with us and hope that you will give us another opportunity to serve you in the future. Kind regardsJignesh

2/10 Terrible

Wendy

Stayed 1 night in Aug 2022
Response from Jignesh on Aug 14, 2022
Dear Wendy I hope you are well. We are naturally disappointed to note from your rating that your recent stay with us was not to your satisfaction. We would welcome your feedback on the issues you faced during your stay so that we can address these accordingly. Kind regards Jignesh

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night at Donnington Manor Hotel
We stayed one night at Donnington Manor Hotel and we were very impressed, it is set in lovely surroundings and the hotel is beautiful and very clean, we will definitely be staying here again, we checked in with no problems and the staff were extremely polite friendly and helpful.
Stayed 1 night in Jul 2022
Response from Gul on May 11, 2023
Dear Guest,Thank you for your custom and we are delighted to hear that you enjoyed your stay with us. I would convey your word of appreciation to my team. Thank you again, and we look forward to welcoming you to Donnington Manor Hotel.Kind regards Gul

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly not the standard we expected. No hand soap in bathroom asked the cleaning lady and she said they didn’t have any! No hairdryer. Runner on bed looked old and tatty.
Stayed 1 night in Jul 2022
Response from Jignesh on Jul 25, 2022
Dear Angela I hope you are well. Thank you for taking time to write a review. I am sorry to hear that you had some shortcomings during your recent stay. I will certainly follow up on the issue of there being no soap available during your stay. With regards to the hairdryer, unfortunately as these are not fixed to the power outlet, many guests take these after their stay and due to shortage of supply we are unable to replenish as needed. We do endeavour to keep a couple of spares at reception for guests. We normally receive favourable feedback from our guests and therefore are naturally disappointed to note that your stay was not to your expectations. We hope that you will give us another opportunity in the future. Please do contact us when planning your next visit. Kind regards Jignesh

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well run hotel, clean, efficient and helpful. Having returned from France via Eurotunnel long delays we appreciated the very efficient room air con on the hottest day!
Stayed 1 night in Jul 2022
Response from Jignesh on Jul 25, 2022
Dear Robert I hope you are well. We are pleased to hear that you have a pleasant stay. Thank you for choosing to stay with us and we hope to welcome you again in the future. Kind regards Jignesh

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel well kept grounds, large comfortable rooms friendly staff
Stayed 2 nights in Jul 2022
Response from Jignesh on Jul 15, 2022
Dear Stephen I hope you are well. Thank you for feedback. We are pleased to hear that you had a wonderful stay. We are grateful to you for choosing to stay with us and hope to welcome you again in the near future. Kind regards Jignesh

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must if in the Sevenoaks area
Stayed over for a wedding. In 2 single bed room very nice clean excellent large shower Friend was in Hever suite was amazing Grounds have excellent photo opportunitys Close to m25
Stayed 2 nights in Jul 2022
Response from Jignesh on Jul 15, 2022
Dear Louise Thank you for your comments and giving us an excellent rating. It means so much to us. We appreciate you choosing to stay with us. Kind regards Jignesh