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Melia Zanzibar

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Melia Zanzibar

Property grounds
Romantic Room, Oceanfront (Pavilion Romance The Level) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Romantic Room, Oceanfront (Pavilion Romance The Level) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Exterior
Fishing

Reviews

8.8

Excellent

Popular amenities

  • Pool
  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
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About the neighborhood

Map
Kiwengwa, Kiwengwa

What's nearby

  • Kiwengwa Beach - 8 min walk
  • Pwani Mchangani Beach - 6 min drive
  • Mapenzi Beach - 9 min drive
  • Muyuni Beach - 13 min drive
  • Mnemba Island - 33 min drive

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 50 min drive

Restaurants

  • ‪Spice Restaurant - ‬7 min walk
  • ‪Restaurant - ‬5 min drive
  • ‪Breakfast @ Ocean Paradise - ‬4 min drive
  • ‪Sipano Reastaurant - ‬7 min drive
  • ‪Garden Bob Swahili - ‬14 min drive

About this property

Melia Zanzibar

Luxury eco-certified hotel by the ocean
Take advantage of a poolside bar, a terrace, and shopping on site at Melia Zanzibar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Treat yourself to a massage, a manicure/pedicure, or a body treatment at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; other things to do include scuba diving, kayaking, and snorkeling. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Tour/ticket assistance, meeting rooms, and luggage storage
Room features
All 159 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • HDTVs with satellite channels
  • Electric kettles, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Melia Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Portuguese, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gabi Beach
  • Jetty Lounge
  • Pool Bar
  • Spices Restaurant
  • Tamu Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa (only for +16 years old guests) and a pool in The Level area (only for guests in The Level area with a minimum of 16 years old)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 78 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Melia Hotel Zanzibar
Melia Zanzibar
Zanzibar Melia
Melia Zanzibar Hotel Kiwengwa
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Zanzibar Island/Kiwengwa
Zamani Zanzibar Kempinski Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel Kiwengwa

Frequently asked questions

Does Melia Zanzibar have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Melia Zanzibar?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Melia Zanzibar on Aug 23, 2024 start from $587.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Zanzibar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Zanzibar?

Self parking is free at this property.

What time is check-in at Melia Zanzibar?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Melia Zanzibar?

Check-out is at noon.

Does Melia Zanzibar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 78 per person applies.

Are there all-inclusive benefits at Melia Zanzibar?

Some rate plans available at this property are all-inclusive.

Where is Melia Zanzibar located?

Nestled on the beach, this Kiwengwa hotel is within a 10-minute walk of Kiwengwa Pongwe Forest and Kiwengwa Beach. Mapenzi Beach and Pwani Mchangani Beach are also within 3 mi (5 km).

Melia Zanzibar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 234 reviews" "
Rating 8 - Good. 61 out of 234 reviews" "
Rating 6 - Okay. 15 out of 234 reviews" "
Rating 4 - Poor. 6 out of 234 reviews" "
Rating 2 - Terrible. 11 out of 234 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Traveled with family
Liked: Amenities
Awesome!!!!
Stayed 6 nights in Jun 2024

2/10 Terrible

Tumaini

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff is beyond terrible and untrained. Needs massive improvements across the board or not worth the cheapest or most expensive room.
Stayed 2 nights in Jun 2024

6/10 Okay

Huw

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jun 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort except for mosquitoes Had to see Zanzibar, so great. for ocean views.
Stayed 8 nights in May 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Feb 2024

8/10 Good

jianhong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some of the staff service is a bit slow, need to be improved
Stayed 2 nights in Feb 2024

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities, room comfort
Poor service, overall not worth it
We arrived to our garden view room and it had a strong smell of mildew. We also could hear every word of the couple staying in the room across from ours as they were having a a highly emotional argument. We also found out that our all inclusive was not really all-inclusive, there were several restrictions such as room service is not included. We quickly realized this entire place was overrated and over priced. With all of that we decided we wanted to upgrade since we were already there and all the other resorts were booked. Khalfa, the hotel manager at the time, gave us a very hard time getting an upgrade. Hotels.com was no help either. We were willing to pay the difference between what we paid for our room and the new room which was around $250/night. Khalfa instead charged us more than double that and said it was hotel policy to add an upgrade fee of an extra $300/night regardless of the difference in price...with no consideration of our initial experience. Our new room was better... Did not have the mildew problem but we also didn't have the sea view as advertised and it was really hot in the room... We could never cool the room down sufficiently. Food was ok, drinks were ok, beach was nice but several steps to climb to get there. Don't come here if you're looking to have any fun... This resort is strictly for relaxation. The transportation cost from hotel to other areas like Stone Town was more expensive than we expected($50 each way for a 40min ride).
Stayed 3 nights in Feb 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. The basic room is fantastic, spacious and comfortable. I will definitely recommend this place to family and friends.
Stayed 6 nights in Feb 2024

4/10 Poor

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

amal

Stayed 6 nights in Dec 2023

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that there are tiers to the "all inclusive", and you pay extra for anything outside of your tier. Food options are not that great at all restaurants, especially buffet. Customer service is great around hotel, albeit some servers seeming overworked and over it. Rooms are nice layout but the mattress was extremely hard/stiff, bathroom had repairs that are noticably bad work (paint different color from rest of wall over a patched area, corners with discolored caulking) - which are strange for 5 star hotels. Nothing really in surrounding area, but property is large and has a lot of walking areas.
Stayed 2 nights in Nov 2023

6/10 Okay

Caridad

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
This property markets false advertisement, this establishment is not an all inclusive, everything has an extra charge which they don’t tell you until you have already checked in. They need to do a better job of spraying for mosquitos and other insects. The beds were hard as rocks. Be prepared for an abundance of flies everywhere including in the restaurants whether indoors or out.
Stayed 3 nights in Nov 2023

10/10 Excellent

Raisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WoW, definitely an amazing resort to stay while you're visiting beautiful Zanzibar. As the oldest resort on the island/in the area, definitely couldn't tell. The grounds are very well kept, rooms are cozy and absolutely beautiful. We stayed in the Romantic Villa, The Level and it was definitely worth it. Separate from the other rooms providing privacy, but just a short walk from everything. Carts are available for transport around the property considering its massive size. Would have enjoyed a little more variety on the dining options. After the third day, the menus/buffets became repetitive. The staff is amazing! Everyone was so accommodating and eager to help in any way. I love the mantra "Hakuna Matata". For them it's more than just a line from a movie, but really a way of life. Everyone is so peaceful and live in harmony. A bit of anxiety at night with the large water bugs outside and geckos, but honestly we only saw a few during our 6 day stay. Our room came with personal can of bug/insect spray. Beware of the giant snails if you're out walking at night! LoL, they are completely harmless, but definitely a sight to see if you're not used to it. Guest Services at the main property and The Level are the best! They set up dinner reservations for you and check on you via WhatsApp. Really nice touch to have a special cake prepared for our wedding anniversary. A bit far from city center Stone Town - (1 hr). Travel and taxi can get expensive.This will be the only place we stay!
Stayed 6 nights in Oct 2023

10/10 Excellent

manfred

Stayed 3 nights in Sep 2023

2/10 Terrible

Laurie

Stayed 4 nights in Aug 2023

8/10 Good

NICOLE, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Staff was wonderful. The food was excellent. The property was clean. My husband and I stayed 10 days. We upgraded to the Level it was a good deal. Better food options, beach access, it was well worth it. BTW to enter Zanzabar you must have a Visa if you are from the USA . Overall the stay was wonderful.

10/10 Excellent

Suvrat

Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Stayed 5 nights in Jun 2023

10/10 Excellent

Alp

Stayed 7 nights in Jun 2023

10/10 Excellent

Jules

Stayed 6 nights in Jun 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service
Beautiful Ocean Views
Stayed 3 nights in Jun 2023

8/10 Good

George

Stayed 7 nights in May 2023

10/10 Excellent

VICTOR

Stayed 3 nights in Apr 2023

10/10 Excellent

Michael, Newton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent food, staff was friendly, room was in great shape with excellent amenities (had one villa and one regular hotel room), pools very good (we were in "Level" area), food service, internet good (not great, but most video streaming worked sufficiently), only drawback was no on-site water sports: beware of the guys on the beach as they were not very reliable on jet skiing and others. Referral for Kibwana Divers (office 20 minutes away) was excellent.
Stayed 5 nights in Apr 2023