Melia Zanzibar

Photo gallery for Melia Zanzibar

Featured Image
2 outdoor pools, pool umbrellas
Terrace/Patio
Terrace/Patio
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Overview of Melia Zanzibar

Melia Zanzibar

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Kiwengwa, Kiwengwa

Explore the area

  • Popular LocationKiwengwa Pongwe Forest5 min walk
  • Popular LocationMapenzi Beach10 min walk
  • Popular LocationKiwengwa Beach11 min walk
  • AirportZanzibar (ZNZ-Zanzibar Intl.)50 min drive

Choose dates to view prices

About this area

Kiwengwa

Located in Kiwengwa, Melia Zanzibar is in a rural area and on the beach. Jozani Chwaka Bay National Park and Kiwengwa Pongwe Forest reflect the area's natural beauty and area attractions include Nungwi Natural Aquarium and Cheetah's Rock. Discover the area's water adventures with water skiing, parasailing, and windsurfing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Kiwengwa Pongwe Forest - 5 min walk
  • Mapenzi Beach - 10 min walk
  • Kiwengwa Beach - 11 min walk
  • Pwani Mchangani Beach - 7 min drive
  • Muyuni Beach - 11 min drive

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 50 min drive

Restaurants

  • Spice Market Restaurant — 1 min walk
  • Aqua Restaurant — 1 min walk
  • Coral Reefs Restaurant — 16 min walk
  • Amour Beach Restaurant — 5 min drive
  • One Ocean — 5 min drive

About this property

Melia Zanzibar

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Melia Zanzibar's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 124 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are LCD TVs with satellite channels.
Melia Zanzibar offers 124 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Kiwengwa hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 6 treatment rooms. Services include Thai massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

All inclusive details

All-inclusive room rates at Melia Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 5 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Bike parking
  • Canoeing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare/activities

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Portuguese
  • Spanish
  • Swahili

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body treatments
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 78 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Melia Hotel Zanzibar
Melia Zanzibar
Zanzibar Melia
Melia Zanzibar Hotel Kiwengwa
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Zanzibar Island/Kiwengwa
Zamani Zanzibar Kempinski Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel Kiwengwa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 105 out of 176 reviews
5 - Excellent 60%
Rating 4 - Good. 51 out of 176 reviews
4 - Good 29%
Rating 3 - Okay. 9 out of 176 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 176 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 176 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

1/5 Terrible

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Everything is very slow and u need to ask more than twice for them to do or get you something
Stayed 1 night in Feb 2021

1/5 Terrible

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
An Amazing Resort with Terrible manager ! We chose the romantic sea view bungalow for our short break on Zanzibar which cost us 3100$ . upon check at 12 pm the lady said the room is mot available , when i push back asking for timing when do we expect the room she was like ok your room is ready ! Also no one informed us that the booking was done for 1 PAX instead of two and then when we had an issue with our room they were like we cant do anything for you we have already did you a favor to let u two check in !! We asked her to book a massage for us and she was like i prefer u speak to them yourself , we spoke to them and did the booking and no one informed us with any cancellation then again when we have an issue with the room they were like we doing u favors and waiving the cancellation fees ! The room was filled with worms , bed bugs and weird reptile that looks like crab , i went to the team asking to pay for an upgrade to a bigger newer room hoping that it would be better , the team couldnt help much and called the manager who advised that i need to pay 260$ per night to upgrade although this category of rooms was only 100$ more than mine online , i asked Javier the manager to match this where i was surprised with his arrogant and rude attitude that this is it you either take it or leave it and that they haven' taken any money from and i need to contact expedia ! I stayed with expedia for more than hour on chat where they were trying to contact the hotel with no respon
Stayed 3 nights in Feb 2021

2/5 Poor

Traveled with partner
Disliked: Staff & service
Overpriced. Everything is overpriced. Even transportation they get you for 75$ each way
Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020