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Neptune Pwani Beach Resort & Spa

Photo gallery for Neptune Pwani Beach Resort & Spa

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On the beach, sun loungers, beach umbrellas, 2 beach bars
On the beach, sun loungers, beach umbrellas, 2 beach bars
On the beach, sun loungers, beach umbrellas, 2 beach bars
2 outdoor pools

Overview of Neptune Pwani Beach Resort & Spa

Neptune Pwani Beach Resort & Spa

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Pawni Mchangani, Kiwengwa

Explore the area

  • Popular LocationMapenzi Beach11 min walk
  • Popular LocationKiwengwa Pongwe Forest16 min walk
  • Popular LocationPwani Mchangani Beach4 min drive
  • AirportZanzibar (ZNZ-Zanzibar Intl.)72 min drive

Room options

About this area

Kiwengwa

Located in Kiwengwa, Neptune Pwani Beach Resort & Spa is on the beach. Mapenzi Beach and Kiwengwa Pongwe Forest reflect the area's natural beauty and area attractions include Nungwi Natural Aquarium and Mnarani Natural Aquarium.

What's nearby

  • Mapenzi Beach - 11 min walk
  • Kiwengwa Pongwe Forest - 16 min walk
  • Pwani Mchangani Beach - 4 min drive
  • Kiwengwa Beach - 4 min drive
  • Muyuni Beach - 8 min drive

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 68 min drive

Restaurants

  • One Ocean - 11 min walk
  • Blue Fish Restaurant - 19 min walk
  • Madiba - 4 min drive
  • Msuri - 4 min drive
  • Jetty Lounge - 5 min drive

About this property

Neptune Pwani Beach Resort & Spa

5-star luxury hotel by the sea
Take advantage of a roundtrip airport shuttle, 2 beach bars, and a swim-up bar at Neptune Pwani Beach Resort & Spa. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Indulge in a body wrap, a massage, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Additional perks include:
  • 2 outdoor pools with a swim-up bar
  • Free self parking
  • Smoke-free premises, a gift shop, and a billiards/pool table
  • Concierge services, tour/ticket assistance, and luggage storage
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All guestrooms at Neptune Pwani Beach Resort & Spa have perks such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Pwani
  • Namaste
  • Gusti
  • Narai Thai
  • Samaki

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Turkish bath/hammam

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

100% of travelers were happy with check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 235

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Neptune Pwani
Neptune Pwani Beach
Neptune Pwani Beach All Inclusive
Neptune Pwani Beach All Inclusive Kiwengwa
Neptune Pwani Beach Resort All Inclusive
Neptune Pwani Beach Resort All Inclusive Kiwengwa
Pwani Neptune
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani & Spa Kiwengwa
Neptune Pwani Beach Resort & Spa Hotel
Neptune Pwani Beach Resort & Spa Kiwengwa
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani Beach Resort & Spa Hotel Kiwengwa

Frequently asked questions

Does Neptune Pwani Beach Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Neptune Pwani Beach Resort & Spa?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Neptune Pwani Beach Resort & Spa on Oct 1, 2022 start from $368.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Pwani Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Pwani Beach Resort & Spa?

Self parking is free at this property.

What time is check-in at Neptune Pwani Beach Resort & Spa?

Check-in is from 2:00 PM - anytime.

What time is check-out at Neptune Pwani Beach Resort & Spa?

Check-out is at 11 AM.

Does Neptune Pwani Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 235 applies.

Are there all-inclusive benefits at Neptune Pwani Beach Resort & Spa?

Yes, the property is all-inclusive.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 29 out of 49 reviews
5 - Excellent 59%
Rating 4 - Good. 14 out of 49 reviews
4 - Good 29%
Rating 3 - Okay. 3 out of 49 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 49 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 49 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Ken
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Apr 2022

2/5 Poor

Steve
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2021

3/5 Okay

Verified traveler
Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2021

5/5 Excellent

Romal
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

4/5 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service
The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
Stayed 3 nights in Dec 2019

5/5 Excellent

Dania
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

5/5 Excellent

Helen, Georgia
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful experience staying at the Neptune Pwani Resort & Spa. The food was excellent, especially on African Night. The staff are professional yet very friendly making every effort to help make my stay as comfortable as possible. That was important to me since I was traveling as a single woman. The purpose of this trip was to celebrate my 70th birthday. The restaurant staff surprised me with a Birthday Cake, Swahili style birthday song and dancing. It was fantastic!! The spa was relaxing yet energizing and nightly entertainment was enjoyable also.
Stayed 5 nights in Jun 2018

5/5 Excellent

chacea
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent vacation!
Service and food were excellent. The pools amazingly clean and beautifully designed. Our rooms were beautiful.
Stayed 4 nights in Dec 2017

4/5 Good

MJP, Nairobi
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel n a good location with excellent beach
Thoroughly enjoyed our stay. It is one of the best all inclusive hotels we have stayed in.
Stayed 5 nights in Aug 2017

5/5 Excellent

Raed
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel doesn't let u spend lot of money