It is nice hotel, very clean and comfortable rooms
At the check out staff asked me if I used minibar. I answered that I did not. Then they hold me at the reception and send someone to check if I have used minibar or not. This is somehow insulting to the guests.
They should have credit card on file and charge it in case minibar was used, but not by any means perform this inappropriate procedure.
Also, they have Ice makers on every floor, but there is no container in the room so you can go and get the ice.
When you ask to bring it they may forget. Working personal comes to the room after short knock, thanks god I wasn't naked. This is nice hotel, but personnel definitely needs more training and it is not 5 star as they say they are.