Ratings based on 34 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Mar 6, 2020
The staff were brilliant - always so helpful and cheerful. Selina started our days at breakfast with fantastic service and big smiles. A great start to each day :) Suraj was very helpful organising cars and trips for us. Even when a boat trip was left late, he managed to get a booking for our desired date and always ensured we could reach out if we needed. The staff always seemed happy to go the extra mile and that made our break so much smoother - thank you so much!
Comment from Hotel Management
Mar 23, 2020 by Four Points by Sheraton Kochi Infopark, Hotel Management
Dear Guest, Thank you for taking sometime to post this fabulous review. We are glad to know you have had a great stay here! It was our pleasure serving you and you family. Thanks so much for your positive remarks of our associates. We're happy that you're happy, and we're looking forward to your next visit. Hurry back! Warm Regards, Team Four Points by Sheraton Kochi Infopark
4 out of 5
by A verified traveler

Goodcstay

Posted Feb 11, 2020 on Hotels
Good, clean and well appointed rooms
Comment from Hotel Management
Feb 11, 2020 by Four Points by Sheraton Kochi Infopark , Hotel Management
Dear Guest, Thank you for sharing your stay experience here. We are happy to read that you were given a well appointed rooms and you really loved it. We’re here for you anytime - please do come again Warm Regards, Team Four Points by Sheraton Kochi Infopark
5 out of 5
by A verified traveler from Cochin

Posted Feb 6, 2020
The staff of hotel were excellent in ptoviding services .
Comment from Hotel Management
Feb 7, 2020 by Team Four Points by Sheraton Kochi Infopark , Hotel Management
Dear Rahul, We are thrilled to read that our associates were excellent in providing services. Thank you for the 5 Star rating. See you again! Warm Regards,
5 out of 5
by A verified traveler

Posted Feb 4, 2020
The staff reaponse was good, the front desk and breakfast staff excellent
Comment from Hotel Management
Feb 4, 2020 by Team Four Points by Sheraton Kochi Infopark, Hotel Management
Dear Guest, We are happy to read that you found our hospitality great - especially by front office and restaurant staff. Please do visit us again! Warm Regards,
5 out of 5
by A verified traveler

Posted Feb 3, 2020
Four point is excellent hotel for business travellers and tourist alike.
Comment from Hotel Management
Feb 4, 2020 by Team Four Points by Sheraton Kochi Infopark, Hotel Management
Dear Guest, Thank you for mentioning us excellent and we are happy to read your kind words, thank you for the review - please do come again! Warm Regards,
5 out of 5
by A verified traveler from Sedona, Arizona

Posted Jan 31, 2020
The service and the food were incredible and beyond the top. The Breakfast Chef created an Experience to be remembered for a long time. We will return when in the area again!
Comment from Hotel Management
Jan 31, 2020 by Four Points by Sheraton Kochi Infopark , Hotel Management
Dear Michael, Thank you for the fabulous review. Reading that our chef gave you a great breakfast experience made our day here. We look forward to welcome you back again!
5 out of 5
by A verified traveler

Posted Jan 28, 2020
Comment from Hotel Management
Jan 28, 2020 by Four Points by Sheraton Kochi Infopark, Hotel Management
Dear Guest, We’re glad that you are happy with the stay. We always make sure our team operates efficiently—glad to know it’s working! Please do visit us again! Warm Regards, Team Four Points by Sheraton Kochi Infopark
5 out of 5
by A verified traveler

Posted Jan 18, 2020
Comment from Hotel Management
Jan 20, 2020 by Four Points by Sheraton Kochi Infopark , Hotel Management
Dear Guest, Thank you for rating us 5 Star. Hope to see you again soon!
5 out of 5
by A verified traveler

Posted Jan 18, 2020
Comment from Hotel Management
Jan 20, 2020 by Four Points by Sheraton Kochi Infopark , Hotel Management
Dear Guest, Thank you for rating us 5 Star. We are glad that you are happy with the stay at Four Points by Sheraton Kochi Infopark.
4 out of 5
by A verified traveler

great room for the price, but.....

Posted Jan 13, 2020 on Hotels
The room was great. The restaurant service has lots of confusion and delays. The rooftop pool is great but it smells from the kitchen exhaust and sewage. That really ruins the experience.
Comment from Hotel Management
Jan 14, 2020 by Four Points by Sheraton Kochi Infopark , Hotel Management
Dear Guest, Thank you for the constructive feedback. We’re glad you loved our rooms and infinity pool. We’re so sorry that your experience didn't match the expectations due to the concerns you mentioned, the same has been taken up internally. We’re sorry for the inconvenience. Please do visit us again