Ratings based on 5 Verified Reviews

3.2 out of 5
40% of guests recommend
3.8 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from South Africa

Nice Resort with own beach

Posted May 2, 2014
Pros: The rooms, the swimming pool, the breakfast buffet and the free shuttle service to the city centre.
Cons: The staff can open up umbrellas at the pool area in the morning so that the lounges aren't too hot to lie on when fequenting the pool.
Location: About 15min from main city with shops/markets/mall/bars/main beach. Free shuttle service provided at allocated times.
The resort has a very nice layout of rooms, pool area and breakfast area overlooking it's own 'private' beach with lounges and umbrellas. It's modern, neat and clean. The staff are friendly and helpful. Excellent breakfast buffet. The WiFi did not work from the rooms or the pool area from our mobiles, but we were able to connect with iPad and there is a PC available to use to connect to internet. I highly recommend the resort for it's service, rooms and breakfast, the only setback is the location. It is not located on the main Chaweng beach; however they provide a free shuttle service at allocated times during the day to and from the centre of the city where all the restaurants/markets/shops/nightlife and main Chaweng beach are. It is not in walking distance from the city centre but it is a short drive. There are some local restaurants, laundry service etc. close by. Also a hospital which I visited everyday to clean wounds from a scooter accident. There is a bar at the pool-side, so you can order whilst in the swimming pool - it is very nice but expensive.
3 out of 5
by Mike from New York, NY

Not too bad for the price

Posted Sep 3, 2013
Pros: Good value
Cons: Needs more friendly staff. Also, the internet vouchers that they give you are only good for 1 hour, so you have to keep getting more and more....
Location: Need to take taxi or local bus to get to Chaweng walking street....
Overall, not too bad for the price. Front desk staff was not super friendly. I don't think anyone ever smiled at me or thanked me for staying there. Many rooms under construction currently. Room was clean and simple. Pool is nice. This section of the beach is not so great though...
5 out of 5
Recommended
for Everyone
by jan from Lincolnshire, UK

spacious laid out resort

Posted Apr 8, 2013
Pros: the detached accommodation
Cons: cant think of anything
Location: away from the hustle and noise, but near enough to get to, if you wanted to.
The complex is very nice and spacious laid out, one of the best in the area we thought. its about 20min walk to the main strip. much nicer to walk along the beach than the road. you can cut through the cabana resort at the bottom of the road. The hotel do have a free bus and taxi was £5. The pool area and beach were very good and the food in the restaurant was good. although you could get better in restaurants along the beach. The resort is very much like Spain 35 years ago. a bit behind with health and safety regs, holes in roads and paths, bad drainage ect. on the hole we have a lovely holiday. the staff were very friendly and helpful. would recommend staying here.
1 out of 5
by Ambrozja from Hong Kong

Al's- POOR- Laemson

Posted Feb 3, 2012
Location: beach is quite empty, it's nice. this is only one thing I like in this hotel
Hotel seemed to be nice place for relax, and it was for few hours. Hotel management is not helpful, I had bad experience with jet ski at the hotel's beach, hotel manager ignore me request for help. Later on I discovered the hotel's/ room's accessories like doors, fridge etc is old, and easily can be damaged by normal touch. The worst experience there was the food. It was my first day of staying in Koh Samui, and food was under any standrad, served cold instead of hot, tasteless. Pool bar drinks were supposed to be with alcohol, but you can barely taste any. Do not recommend to anyone.
Comment from Hotel Management
by Hotel Management, Hotel Management
Due to guest complaint about Al's Laemson regarding hotel manager did not help. quote "Hotel management is not helpful, I had bad experience with jet ski at the hotel's beach, hotel manager ignore me request for help." First of all, I have not recalled about guest had bad experience with jet ski at the hotel's beach. We would like to explain that our hotel beach has no jet ski but next to our next door hotel around 200 meters has jet ski owned by local. We were not sure what was happen between guest and owner of jet ski. We felt sorry about that. Next comment regarding the hotel's/ room's accessories like doors, fridge etc is old, and easily can be damaged by normal touch. Our accessories is brand new and has well maintain. This fact I think was not fair to our property. If a fridge or doors was easily damaged by normal touch. Anyway, we are sorry for the inconvenience that caused you during your stay.
3 out of 5
by A verified traveler from HK

Good swimming pool, near beach, location is good.

Posted Aug 21, 2014
Pros: Staff are helpful and polite. Big family room.
Cons: No sea view in family room. No free Wifi/Internet in room
Location: Very near Chaweng Beach and Iyara outlet
The shower does not work and no body soap in one of the bath room. Staff are polite and helpful