“We were welcomed at the gate and taken to the reception desk by one of their very helpful & friendly employees. We had to sign a sort of indemnity document so whilst we did that he went into the room and put the Champagne I had requested (A great choice within the bounds of the budget I had set) into a big bucket of ice for us. We were escorted to our room shortly after and given a brief walkthrough to show us how everything worked, which keys are for which door, etc.
There is a booklet……