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Overview of The Windsor Castle

Photo gallery

Featured Image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Premium bedding, in-room safe, desk, iron/ironing board

The Windsor Castle

4 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym

Explore the area

    Popular LocationThirunakkara Mahadeva Temple3 min drive
    Popular LocationNagambadam Stadium4 min drive
    Popular LocationKottayam Cheriyapally5 min drive

Choose dates to view prices

Basic Cottage, 1 Bedroom

  • 527 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Suite

  • 462 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • 247 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

About this area

Kottayam

Located in Kottayam, The Windsor Castle is in the city center and on a lake. While the natural beauty of Vembanad Lake and Kumarakom Bird Sanctuary can be enjoyed by anyone, those looking for an activity can check out Kumarakom Boat Jetty.
Popular Location

What's nearby

  • Thirunakkara Mahadeva Temple - 3 min drive
  • Nagambadam Stadium - 4 min drive
  • Kottayam Cheriyapally - 5 min drive
  • St. Mary's Church - 10 min drive
  • Kumarakom Boat Jetty - 34 min drive

Getting around

  • Kottayam Station - 9 min drive
  • Cochin International Airport (COK) - 83 min drive

Restaurants

  • Police Canteen — 11 min walk
  • Shalimar Restaurant — 13 min walk
  • Biriyani hut — 16 min walk
  • Thali Restaurant — 3 min drive
  • Third Place — 3 min drive

About this property

The Windsor Castle

Family-friendly hotel with 2 outdoor pools and outdoor pool
This smoke-free hotel features 2 outdoor pools, an outdoor pool, and 2 poolside bars. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli, and an outdoor tennis court are onsite. All 57 rooms offer free WiFi, premium bedding, and LCD TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers, and free bottled water.
The Windsor Castle offers 57 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 2 poolside bars

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Outdoor tennis court
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Hindi
  • Russian

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - January 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2000
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: INR 3000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 8:00 PM

Property is also known as

Windsor Castle Hotel Kottayam
Windsor Castle Kottayam
The Windsor Castle Hotel
The Windsor Castle Kottayam
The Windsor Castle Hotel Kottayam

Frequently asked questions

Can I cancel my reservation for free at The Windsor Castle and receive a full refund?
Yes, The Windsor Castle offers free cancellation on select room rates, because flexibility matters! Please refer to The Windsor Castle cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Windsor Castle?
As of Apr 20, 2021, prices found for a 1-night stay for 2 adults at The Windsor Castle on Apr 23, 2021 start from $47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Windsor Castle have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.
Is The Windsor Castle pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Windsor Castle?
Self parking is free at this property.
What time is check-in at The Windsor Castle?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Windsor Castle?
Check-out is at noon.
Does The Windsor Castle provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of INR 3000 per vehicle applies.
Where is The Windsor Castle located?
This family-friendly Kottayam hotel is located on a lake, within 3 mi (5 km) of Nagambadam Stadium, Thirunakkara Mahadeva Temple and Kottayam Cheriyapally. Vembanad Lake and St. Mary's Church are also within 9 mi (15 km).

Overall score and ratings

3.2
Rating 5 - Excellent. 3 out of 21 reviews
5 - Excellent 14%
Rating 4 - Good. 7 out of 21 reviews
4 - Good 33%
Rating 3 - Okay. 5 out of 21 reviews
3 - Okay 24%
Rating 2 - Poor. 4 out of 21 reviews
2 - Poor 19%
Rating 1 - Terrible. 2 out of 21 reviews
1 - Terrible 10%

3.2/5

Cleanliness

3.3/5

Staff & service

3.0/5

Amenities

2.8/5

Property conditions & facilities

4/5 Good

Liked: Staff & service
Good place to stay
The resort was nice but the rooms need upkeep
Stayed 1 night in Mar 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
Stayed 2 nights in Mar 2019

3/5 Okay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
Stayed 4 nights in Mar 2019

3/5 Okay

Disliked: Staff & service
Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
Stayed 2 nights in Dec 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and not comfortable
Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
Stayed 1 night in Dec 2018

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