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Overview of WM Hotel System Sp. z o.o.

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Indoor Pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

WM Hotel System Sp. z o.o.

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationJohn Paul II Hospital5 min drive
    Popular Location5th Military Hospital5 min drive
    Popular LocationKrakow Opera16 min drive
    AirportKrakow (KRK-John Paul II - Balice)32 min drive

Choose dates to view prices

Apartment (2 Single Bed)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • 156 sq ft
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Twin Beds

  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

  • 210 sq ft
  • Sleeps 3
  • 3 Twin Beds


  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

About this area


Located in Krakow, WM Hotel System Sp. z o.o. is in the business district. Krakow Barbican and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Wawel Castle and Cloth Hall. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków, or consider a night out at Cellar Under the Rams.
Popular Location

What's nearby

  • John Paul II Hospital - 5 min drive
  • 5th Military Hospital - 5 min drive
  • Botanic Garden of the Jagiellonian University - 9 min drive
  • Krakow Opera - 16 min drive
  • Galeria Krakowska - 21 min drive

Getting around

  • Krakow Glowny Station - 17 min drive
  • John Paul II - Balice Airport (KRK) - 33 min drive


  • Rosso Nero — 1 min walk
  • Zajazd Czarna Perła — 10 min walk
  • Cukiernia Michalscy — 17 min walk
  • Pracowania pierogowa "Sekret Smaku" — 3 min drive
  • 3 Loże — 4 min drive

About this property

WM Hotel System Sp. z o.o.

Suburban hotel with restaurant and fitness center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite. All 162 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with satellite channels. Other amenities that guests will find include coffee makers and electric kettles.
WM Hotel System Sp. z o.o. offers 162 accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Krakow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, body treatments, and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • RV/bus/truck parking (surcharge) on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: PLN 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities


  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Polish
  • Russian

Business services

  • Business center
  • Meeting rooms


  • Terrace


  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - sports


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Bed sheets
  • Free cribs/infant beds
  • Heating


  • Free toiletries
  • Hair dryer
  • Shower
  • Towels


  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water


  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

See similar properties



Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: PLN 50
Express check-in


Check-out before noon
Late check-out subject to availability
Late check-out fee: PLN 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 3 2020 to December 31 2020 (dates subject to change).

Access methods

Staffed front desk


Pets allowed for an extra charge of PLN 100 per pet, per stay, plus a deposit of PLN 100.00 per stay
1 per room

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 30 per person (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one-way)
  • Pet deposit: PLN 100.00 per stay
  • Pet fee: PLN 100 per pet, per stay
  • Early check-in fee: PLN 50 (subject to availability)
  • Late check-out fee: PLN 50 (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

WM Hotel System Sp. z o.o.
WM Hotel System Sp. z o.o. Krakow
WM System Sp. z o.o.
WM System Sp. z o.o. Krakow
WM Hotel System Sp. z o.o. Krakow
WM System Sp. z o.o. Krakow
WM System Sp. z o.o.
Hotel WM Hotel System Sp. z o.o. Krakow
Krakow WM Hotel System Sp. z o.o. Hotel
Hotel WM Hotel System Sp. z o.o.
Wm System Sp Z O O Krakow
Wm System Sp Z O O Krakow
WM Hotel System Sp. z o.o. Hotel
WM Hotel System Sp. z o.o. Krakow
WM Hotel System Sp. z o.o. Hotel Krakow

Frequently asked questions

Can I cancel my reservation for free at WM Hotel System Sp. z o.o. and receive a full refund?
Yes, WM Hotel System Sp. z o.o. offers free cancellation on select room rates, because flexibility matters! Please refer to WM Hotel System Sp. z o.o. cancellation policy on our site for more details about any exclusions or requirements.
What time is check-in at WM Hotel System Sp. z o.o.?
Check-in begins at 2:00 PM. Early check-in is available for a fee of PLN 50 (subject to availability).
What time is check-out at WM Hotel System Sp. z o.o.?
Check-out is at noon. Late check-out is available for PLN 50 (subject to availability).
Does WM Hotel System Sp. z o.o. provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 100 per vehicle applies.
Where is WM Hotel System Sp. z o.o. located?
Situated in the business district, this hotel is 1.9 mi (3 km) from Park Wodny and 2.9 mi (4.7 km) from Krakow Barbican. John Paul II Hospital and Home Army Museum are also within 3 mi (5 km).

Overall score and ratings



Rating 5 - Excellent. 68 out of 270 reviews
5 - Excellent 25%
Rating 4 - Good. 122 out of 270 reviews
4 - Good 45%
Rating 3 - Okay. 57 out of 270 reviews
3 - Okay 21%
Rating 2 - Poor. 18 out of 270 reviews
2 - Poor 7%
Rating 1 - Terrible. 5 out of 270 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap win
For the price of this hotel it's a win win win. It has a nice pool, a nice sauna, you can skip the restaurant inside (food was above average in price and below average in flavor). There's parking and you're close to downtown, just uber it's super cheap.
Stayed 1 night in Sep 2019

4/5 Good

Stayed 1 night in Aug 2019

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great reception staff, especially olga
Stayed 3 nights in May 2019

4/5 Good

Liked: Staff & service, room comfort
Stayed 4 nights in Apr 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed and shower were great staff were lovely too, breakfast was fresh every morning
Stayed 3 nights in Dec 2018

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