Kronoskogen Nature Reserve Tours

No fridge which had been stated as standard for each room so our milk ( bought because they don’t provide any in the room) went bad. Bedside light didn’t work. Swimming pool, which was the main reason I chose the hotel was only available as part of a 3 hour spa pass for £23. I wanted a quick half hour swim each day but it wasn’t worth that price. Breakfast buffet was ok but food not renewed timely and staff seemed miserable and unwilling to help. Dinner buffet was less good with no choice of main dish other than a vegetarian option, no dessert at all and little choice of wine. Menu was not advertised in advance but I suppose as the meals were included in the overall room price there’s no incentive for improving quality or service. We were charged twice for a glass of wine but they grudgingly agreed to cancel the charge when we queried it. Well positioned on bus route 3 but quite a way out of the restaurant area if one wanted to eat elsewhere.

The best hotel I’ve stayed in.The Sanders is beautiful, clean, homely close to everything you’d wish to see in Copenhagen and the staff were the most accommodating I’ve ever experienced. It was our first trip away from our little one and wanted to treat ourselves and this hotel is a dream. We had a small noise issue night one that we mentioned relatively casually not expecting anything at all. With no hesitation they told us to pack our bags and offered a room change. We returned to a beautiful suite with living room, fireplace and complimentary drinks in the TaTa bar that evening. An amazing gesture that made our short stay even more memorable. We’ve already recommended family who’ve booked for April. Thank you for a fabulous stay, we will be back!

Clean room. Courteous staff. Great fitness facility.