All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Djian,We are pleased to hear that you found our hotel convenient. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. We hope to welcome you back in the future for another comfortable stay.
8/10 Good
Kyong
May 21, 2024
Kyong
Stayed 1 night in May 2024
Response from Manager on May 23, 2024
Hello Kyong, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
4/10 Poor
Jose
May 20, 2024
Disliked: Staff & service
Jose
Stayed 3 nights in May 2024
Response from Manager on May 22, 2024
Hello Jose, We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to reach out to us with any specific feedback you may have so we can address it accordingly. We value your input and hope to welcome you back for a more positive experience soon.
Hello Hanh,We are pleased to hear that you found our hotel nice and clean. Your feedback is appreciated as we strive to provide a positive experience for all our guests. Should you have any suggestions for improvement, please don't hesitate to share them with us. Thank you for choosing to stay with us.
Hello Aneta,We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!
Amazing experience everything was top notch. Hotel staff was very accommodating and frienfly
Diane
Stayed 1 night in May 2024
Response from Manager on May 17, 2024
Hello Diane, We are thrilled to hear that you had an amazing experience during your stay with us. Our team strives to provide exceptional service to all our guests. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to reach out to us.
10/10 Excellent
Andy
May 8, 2024
Liked: Cleanliness
Andy
Stayed 2 nights in May 2024
Response from Manager on May 10, 2024
Hello Andy,We're delighted to hear that you thoroughly enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us.
Beautiful place with great staff. Let us check in at 1pm. Hot tub and pool were great too. Included breakfast was delicious and plentiful!
Raymond
Stayed 1 night in Apr 2024
Response from Manager on May 7, 2024
Hello Raymond,We are delighted to hear that you enjoyed our hotel amenities and the service provided by our staff. Your positive feedback on the check-in process, hot tub, pool, and breakfast is greatly appreciated, and we look forward to welcoming you back in the future.
Staff at the front desk were very engaging and genuinely seemed happy employees.
Nicole
Stayed 1 night in May 2024
Response from Manager on May 4, 2024
Hello Nicole,We are delighted to hear that you had a positive experience with our front desk team. Our staff takes pride in providing excellent service. Your feedback is truly appreciated and we hope to welcome you back in the future.
The hotel was nice and clean. The staff wasn't very friendly tho. There were two doors leading into the hotel which you needed your room key to open that were broken so they were always open which lent to not feeling very secure. We were there for a week and they finally did fix the doors after 4 days.
MartiKay
Stayed 7 nights in Apr 2024
Response from Manager on May 1, 2024
Hello MartiKay, We appreciate your positive feedback on our hotel's cleanliness. We regret to hear about your experience with our staff and the broken doors, which have now been addressed. Your security is a top priority for us, and we are continuously working to improve our services for future guests.
We went to Zion National Park, and it was a blast. And the most excellent thing at the front desk was they gave us some free goodies on our honeymoon.
Justin
Stayed 2 nights in Apr 2024
Response from Manager on Apr 28, 2024
Hello Justin,We are thrilled to hear that you enjoyed the amenities at our front desk during your honeymoon at Zion National Park! Delighting our guests is always a top priority for us, and we are delighted that you had a memorable stay with us. Feel free to contact our management team if you have any further feedback to share.
Great staff. Helpful, and dog friendly. Good green-space around the hotel for the dog.
Matthew
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello Matthew,We're delighted to hear you enjoyed the service provided by our staff and our dog-friendly environment. It's wonderful you found the green spaces around the hotel convenient for your furry companion. Thank you for sharing your positive experience with us!
Hello Steven,We are delighted to hear you found value in your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback. If you have any more comments or suggestions, we encourage you to reach out to our management team directly. Thank you for choosing to stay with us.
The front desk employee who checked me in was so helpful. She remembered my name when I walked back through the lobby later. Also, the room is so clean and the grounds are beautiful!
HANNA
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello HANNA,We are delighted to hear that you had a positive interaction with our front desk team and enjoyed the cleanliness of your room and our beautiful grounds during your stay. Your feedback is greatly appreciated as we strive to provide exceptional service to all our guests.
10/10 Excellent
Deepu
Apr 19, 2024
Deepu
Stayed 2 nights in Apr 2024
Response from Manager on May 10, 2024
Hello Deepu,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.
Hello Abdi,We are thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back again soon for another unforgettable stay.
Hello Yufei,Thank you for choosing to stay with us! We are pleased to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon for another enjoyable stay.
Hello Sachin,We are pleased that you had a generally positive stay with us! Your feedback is invaluable to us and helps us strive for excellence in guest satisfaction. We hope to welcome you back in the future to provide an even better experience.
6/10 Okay
Makiko
Apr 15, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Makiko
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello Makiko, We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback you have from your experience. We value your input and aim to make every guest's stay exceptional.
Very close to bryce canyon. The included breakfast is very good. The main building looks very nice, but we were assassins a room in a seperate motel like building, no big deal. There is a swimming pool and hot tub, but in the main building only, and it's very crowded because itis ahred by so many buildings and rooms
Hong
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Hong,We're delighted to hear you enjoyed the proximity to Bryce Canyon and the breakfast provided during your stay. We regret to learn of the inconvenience with your room location and the shared pool facilities. Your feedback is noted, and we appreciate you bringing this to our attention. Hope to welcome you back for a smoother experience.
Hello Judy,We're delighted to hear you enjoyed our breakfast during your stay. We strive to provide a great dining experience for all our guests. Your feedback is valuable to us. Thank you for taking the time to share your thoughts.
It’s very close to Zion National Park. The Staff is very friendly, and the hotel has Tesla level 2 chargers and free for their guests to use. It is a plus for EV drivers not to worry about charging up their EVs. Since this small town has no Tesla supercharger stations or other Electric fast chargers. Hopefully, one will pop up soon to accommodate the EV drivers because this town is close to Zion National Park, which hosts millions of visitors annually.
Nixon
Stayed 2 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Nixon,We are delighted to hear you enjoyed our convenient location near Zion National Park and the friendly service provided by our staff. We are pleased to offer Tesla level 2 chargers to accommodate our guests' needs. Your feedback regarding the need for additional EV charging stations in the area is duly noted. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Hello Shannon,We are delighted to hear that you found our staff to be amazing during your stay. Our team strives to provide top-notch service to all our guests. Your kind words will be shared with them as encouragement to keep up the good work.
Hello Roshani,We're delighted you enjoyed our coffee and breakfast during your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back for another enjoyable experience at our hotel.
4/10 Poor
Matilda
Business traveler, Traveled with family
Apr 6, 2024
Disliked: Property conditions & facilities
We were charged top shelf prices for low quality accommodations.
The drapes didn't close properly and were too short for the window.
The security deadbolt didn't work at all.
Drywall patches were plainly seen.
The lack of maintenance has got to be the worst I've ever seen.
To me drywall patches mean the occupants that stay in this place are sometimes rowdy. Which would explain the rumbling and banging I heard at night.
The drapes were addressed by management as best as possible considering the late hour we arrived. (Hangers with clips to hold the drapes together. Smart and quick.)
The deadbolt was fixed by maintenance because I insisted.
I was informed that all these problems were the result of the previous guy.
That excuse is so old it's ridiculous. Why not just have your maintenance man go through each unit and critique, fix and/or replace whatever the issues before the customer gets there?
First time.
Last time.
Matilda
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Matilda, We apologize for any inconveniences you experienced during your stay. We appreciate your feedback and will be sure to address these concerns with our team for improvement. Guest satisfaction is our top priority, and we will strive to provide a better experience in the future. Thank you for bringing these issues to our attention.
Good place to stay with family. Breakfast was nice extra.
Mia
Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Mia,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
Good place to stay near Zion national park, the breakfast is excellent.
Joseluis
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Joseluis, We're delighted you enjoyed your stay and found our location convenient for visiting Zion National Park. It's great to hear you appreciated our excellent breakfast offerings. We hope to welcome you back for another wonderful stay in the future.
I’d give it a 5/5 however not fun being in a room near elevator and ice machine.
Tracy A
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Tracy A,Thank you for sharing your feedback with us. We appreciate knowing your experience in a room near the elevator and ice machine. Please feel free to contact our management team directly to discuss this further.
Hello Curious,We are delighted to hear that you enjoyed our breakfast offerings during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back again in the future for another satisfying experience.
We had a very nice room. It was huge and very modern. The breakfast was excellent and the breakfast room is very large with many seats. Our 3 night stay was very enjoyable.
Corey
Stayed 3 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello Corey,We are delighted to hear that you enjoyed your stay with us and found our room and breakfast to your liking. We strive to provide a comfortable and pleasant experience for all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
10/10 Excellent
Roderick
Mar 14, 2024
Liked: Cleanliness, amenities
Staff was excellent. Room was great.
Roderick
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Roderick,We are thrilled to hear that you had a positive experience with our staff and enjoyed your room during your stay. Customer satisfaction is our top priority, and we are pleased that we could meet your expectations. Your kind words are greatly appreciated, and we hope to welcome you back soon for another enjoyable stay.
Hello Barbara,We are pleased to hear that you enjoyed our hot tub after your hike. We hope it provided a relaxing and rejuvenating experience during your stay. Thank you for sharing your feedback with us.
Conveniently located. The staff was incredibly helpful, engaging, and accommodating.
Steven
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Steven,We are delighted to hear that you found our location convenient and that our staff provided exceptional service during your stay. Our team strives to ensure all guests have a positive experience. If there is anything else we can assist you with, please do not hesitate to contact us.
Hello Todd,We are pleased to hear that you found our prices to be appealing. Your feedback is valuable to us as we continuously strive to offer competitive rates. Thank you for choosing to stay with us, we hope to welcome you back in the future.
6/10 Okay
Caitlin
Traveled with family
Mar 4, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was fine. Very average. Property is not maintained well and it’s is quite noisy.
Caitlin
Stayed 3 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Caitlin, We appreciate your feedback and will share your comments with our team for their review. Our goal is always to provide a comfortable experience for all our guests. Should you have any further concerns, please feel free to reach out to our management team directly.
8/10 Good
Morgan
Traveled with partner
Feb 28, 2024
Liked: Cleanliness, staff & service, amenities
Staff members were very nice, our suite was amazing with a jetted tub in the room. Pool area could have been cleaner and hot tub could have been warmer! Other than that, great place to stay.
Morgan
Stayed 3 nights in Feb 2024
Response from Manager on Mar 1, 2024
Hello Morgan, We appreciate your kind words about our staff and the suite you stayed in. We value your feedback regarding the pool area and hot tub temperature and will share your comments with the appropriate team for review and improvement. Thank you for choosing to stay with us.
Hello valerie, Thank you for sharing your feedback with us. We appreciate your suggestion for room upgrades and will pass it along to our management team for consideration. We hope to welcome you back in the future for an improved experience.
Hello Vicki, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
8/10 Good
Melchor, Los Angeles
Traveled with pets, Traveled with family
Feb 12, 2024
Nice clean property in quiet area that feels safe.
Melchor
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Hello Melchor,Thank you for your feedback! We're delighted to hear that you appreciated our clean property in a peaceful and secure area. We strive to provide a comfortable stay for all our guests. We hope to welcome you back in the future for another enjoyable experience.
Hello Melchor,We're delighted to hear that you found our staff to be friendly during your stay. We take pride in providing a welcoming atmosphere for our guests and their furry companions. Thank you for choosing our hotel and we hope you had a memorable experience.
Hello Shaelynn,Thank you for sharing your feedback regarding our pet policy. We understand that having a pet-friendly hotel is important to our guests. We strive to accommodate all guests' needs and are delighted to offer this option. We appreciate your input and hope to welcome you back in the future.
10/10 Excellent
Yeji
Jan 29, 2024
Yeji
Stayed 2 nights in Dec 2023
Response from Manager on Mar 22, 2024
Hello Yeji,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
8/10 Good
David
Jan 22, 2024
Liked: Cleanliness, staff & service
Overall the property was good.
Was a bit disappointed with how scratchy the sheets and towels, like cardboard.
The hot tub was scalding hot and no way to turn the temperature down.
Room was very clean, and quiet, aside from the dog in the room next door barking.
David
Stayed 3 nights in Jan 2024
Response from Manager on Jan 25, 2024
Hello David, Thank you for taking the time to share your feedback. We appreciate your compliment about our clean and quiet rooms. We apologize for any inconvenience caused by the condition of the sheets and towels and the temperature of the hot tub. We will ensure that your concerns are shared with the relevant team for improvement. We strive to provide a comfortable experience for all our guests and hope to welcome you back in the future.
Hello Gregory, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
4/10 Poor
Joni
Business traveler, Traveled with partner
Jan 21, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The room was very large and newly redecorated. It had a funky smell that got extremely bad as the night went on. This was due to the sewer not venting correctly.
Joni
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello Joni, Thank you for sharing your feedback with us. We appreciate your compliments on our spacious, newly redecorated rooms. We apologize for any inconvenience caused by the unpleasant smell during your stay. Our team is currently looking into the issue with the sewer venting to ensure a comfortable experience for future guests.
Enjoyed our stay and found this hotel to be an excellent value. Very friendly and helpful staff.
Verified traveler
Stayed 4 nights in Jan 2024
Response from Manager on Jan 22, 2024
Dear Guest,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay at our hotel. Our staff takes pride in providing excellent service and creating a friendly atmosphere for our guests. We appreciate your positive comments and please find a reason to visit us again soon.
Hello Kuho,Thank you for choosing our hotel for your recent stay! We are thrilled that you had such a fantastic experience with us. Your satisfaction is our top priority, and we appreciate the perfect score you gave us. We hope to welcome you back again soon for another excellent stay!
Hello Cathy,Thank you for your feedback regarding the helpful and friendly staff. We strive to ensure our guests have a positive experience during their stay with us. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.
10/10 Excellent
Francisco
Jan 11, 2024
Francisco
Stayed 2 nights in Jan 2024
Response from Manager on Feb 1, 2024
Hello Francisco,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience with us. We hope to have the opportunity to welcome you back in the future.