Lake Mary Tours

2 staff members were rude and unprofessional

Clean, quiet and nice walking routes

Staff was courteous, room was clean, the hotel and room has unique decor, location for our travel was convenient! However, there were several maintenance issues. The faucet was not secure onto the vanity, the toilet seat was very loose, the tub did not hold water with the plug in proper position, the fan on the HVAC in the room was very loud, the TV clarity was very fuzzy (on all channels), the smoke/carbon alarm light was annoyingly bright, and then bed was not as comfortable as other comparable hotels. There were three parties going on in the conference areas of the hotel, which was fine, we didn't here much noise in our room even though we were very close to the atrium and main entry. Expecting the parties would be well over or quiet by 10pm we went to bed. But the parities carried into the hallways and right outside our window. One of the parities had a complete band playing the drums right outside and the people were quite loud until about 12:30am. So we didn't get much sleep. Coffee was available in the hotel room. However, if you wanted more coffee in the lobby it was $2.00. We would stay here again if it was our last option.