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Reviews of Harveys Lake Tahoe Resort & Casino

4 out of 5
Harveys Lake Tahoe Resort & Casino
18 US Hwy 50, Stateline, NV

Reviews

7.0

Good

Rating 10 - Excellent. 862 out of 2775 reviews" "
Rating 8 - Good. 608 out of 2775 reviews" "
Rating 6 - Okay. 503 out of 2775 reviews" "
Rating 4 - Poor. 409 out of 2775 reviews" "
Rating 2 - Terrible. 393 out of 2775 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rigoberto Duque on May 10, 2024
Hello and Thank You for your review!

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service
During my recent stay at Harvey's Hotel in Lake Tahoe, I experienced a mix of positives and areas in need of improvement. Starting on a high note, the check-in process was notably smooth—a quick and easy start to our visit. The staff were friendly and helpful, clearly striving to provide a good experience for guests. However, the hotel itself seems to be stuck in a bygone era, not due to its vintage charm, but because of its apparent lack of upkeep. The condition of the premises was a letdown, particularly the walls and doors on our floor, which were dingy and covered in marks. This gave a neglected feel that could easily turn off guests looking for a more pristine environment. While the location of Harvey's Hotel is ideal for exploring the beauty of Lake Tahoe, the hotel could significantly benefit from some renovations and attention to detail. A refresh of the interiors could help in restoring Harvey's to a more appealing state that matches its wonderful surroundings. Overall, if you're not too fussy about modern aesthetics and can overlook some wear and tear, the welcoming staff and excellent location might make up for the drawbacks. However, for those who value a clean and updated environment, this hotel might not be the best choice until improvements are made.
Stayed 3 nights in Apr 2024
Response from Hotel on May 9, 2024
Thank you for the excellent rating and your great feedback! We will be sure to pass this along to our leadership team, we are so glad you enjoyed your stay with us and look forward to seeing you again in the future!

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, amenities
We enjoyed our stay at Harvey’s at South Lake Tahoe. The hotel has many amenities and a great location. There are two buildings at the hotel so be aware which type of room you are selecting. Wolf and Hell’s Kitchen are nice additions to the property.
Stayed 5 nights in May 2024
Response from Hotel on May 9, 2024
Thank you for the great rating and review! We hope to see you again soon.

2/10 Terrible

Genelyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It says deluxe but room looks so dirty, dark, not comfortable and not safe.
Stayed 2 nights in May 2024
Response from Hotel on May 8, 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

4/10 Poor

hazel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel on May 8, 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

4/10 Poor

Lisa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an awful stale smell in the room. Thankfully I only was there overnight but would not stay there again.
Stayed 1 night in Mar 2024
Response from Joseph on May 4, 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

2/10 Terrible

yesica, seaside

Traveled with family
Disliked: Cleanliness
My room was really small, dust everywhere. Bathroom was duty with blood in the door. Gum in the wall, bed sheet duty and itchy. Really bad experience.
Stayed 2 nights in Apr 2024
Response from Rigoberto Duque on May 3, 2024
Thank you for your feedback. We apologize for the inconvenience you went through.

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rigoberto Duque on May 2, 2024
Thank You so much for your feedback!! We appreciate it.

2/10 Terrible

Robert

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was some nightclub playing on or around the 9th floor of our tower. They played loud and nonstop from 10p-3am all weekend. Made it impossible to sleep ALL NIGHT! Never again will I stay at Harvey's!!! ~Robert Greenlee Robert@robertgreenlee.com
Stayed 2 nights in Apr 2024
Response from Hotel on May 2, 2024
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rigoberto Duque on May 1, 2024
Hello and Thank You for your feedback. Please visit again soon!

10/10 Excellent

Fermin

Traveled with partner
Very good service!!!
Stayed 1 night in Apr 2024
Response from Queency on Apr 30, 2024
Hello, thank you for the feedback! We are glad you enjoyed your stay. Hope to see you soon !

10/10 Excellent

Regina

Stayed 1 night in Apr 2024
Response from Rigoberto Duque on May 1, 2024
Hello and Thank You so much for your feedback!

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in one place
Stayed 1 night in Apr 2024
Response from Jenn on Apr 30, 2024
We appreciate your feedback.

2/10 Terrible

Kathy

Disliked: Staff & service, amenities, property conditions & facilities
The rooms are outdated. Not enough plugs to plug in stuff. Our sink kept clogging up. The bathroom was warped. Tv extremely old. No microwave and fridge. You pay alot for nothing. Got a message saying no maid service. We had to throw out our own trash. No happy. When I expressed my concerns to front desk they blew me off and were sarcastic.
Stayed 2 nights in Apr 2024
Response from Jenn on Apr 30, 2024
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion.

8/10 Good

Kimberly

Traveled with group
Disliked: Property conditions & facilities
Garage elevator filthy. Elevator in the old tower is creaky and feels like I'm gonna get trapped.
Stayed 2 nights in Apr 2024
Response from Hotel on Apr 28, 2024
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.

10/10 Excellent

Ashlea

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is dated, but the beds were comfortable. The gambling is hit or miss…as with any casino. Hells Kitchen was fantastic and can’t wait for Vanderpumps new restaurant!
Stayed 3 nights in Jan 2024
Response from ker on Apr 27, 2024
Thank you so much! Lisa Vanderpump's new restaurant Wolf and it is fantastic! Come back soon and check it out..

10/10 Excellent

Siera

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the beautiful room upgrade since we were staying for our wedding.
Stayed 3 nights in Apr 2024
Response from Rigoberto Duque on Apr 27, 2024
Hello and Thank You for the feedback. Glad to hear you had a great stay!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from ker on Apr 27, 2024
We are so happy you enjoyed your stay!

4/10 Poor

Angela L

Traveled with family
The resort fee is charged but they don’t do anything. They don’t clean the rooms during your stay and the front desk staff were extremely rude
Stayed 3 nights in Apr 2024
Response from Rigoberto Duque on Apr 24, 2024
Thank You for your feedback. Your concerns will be received by management.

4/10 Poor

Ron, Clever

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many problems in that place. Don't stay there . Dirty the managers lie to you . The elevators sound bad. Not worth the hassle ., to ever stay there
Stayed 1 night in Apr 2024
Response from Hotel on Apr 25, 2024
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.

4/10 Poor

Linda

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Given 4th floor, outside view had cigarette butts, dirty pillow, pacifier, thrown out onto the roof, right outside our room. Toilet constantly made noise. Heard dog parking in another room. Heard loud talk in hallway and next room. Parking fee?? Outrageous.
Stayed 3 nights in Apr 2024
Response from Rigoberto Duque on Apr 23, 2024
Hello. Apologies for the experience. Our 4th floor is usually a smoking floor. Did you request a smoking room?

4/10 Poor

Pamela, Ontario

Disliked: Cleanliness, amenities, property conditions & facilities
My room was supposed to be nonsmoking but it smelled like an ashtray. When I asked to be moved to a different room they told me I would have to pay 40 extra a night for an upgrade. There are so many fees, I ended up spending 250 just in fees. The room was dirty and in need of serious upgrading. There wasn’t even anywhere to plug in a usb cord and the phone charging cord they provided did not work. It was gross. Bed was also very hard.
Stayed 2 nights in Apr 2024
Response from Rigoberto Duque on Apr 23, 2024
Hello and Thank You for your feedback. We do apologize for the inconvenience you experience. We do hope you return and allow us the opportunity to change this experience into a more positive one.

4/10 Poor

Crystal

Traveled with family
Disliked: Amenities, property conditions & facilities
What sold me about this place was the views we paid for $500ish after fees, and the roof top pool. Unfortunately outer view was covered by the trees and most of our site was the back parking lot. The rooftop pool was not working, we were told to go next door to the other pool at Harrahs, which was by no means the equivalent. We spent an hour figuring that out. Overall it wasn’t what we had hoped for when we booked and I wouldn’t recommend anyone booking the suite with a “view”
Stayed 1 night in Apr 2024
Response from Rigoberto Duque on Apr 23, 2024
Thank You for your feedback! We do recommend you look into our Premium rooms for your next visit. They should be more to your liking.

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking price to expensive it supostubi free
Stayed 1 night in Apr 2024
Response from Rigoberto Duque on Apr 23, 2024
Thank You for your feedback. We appreciate your business.

10/10 Excellent

Dr.Mena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not good but as soon as we conplain they act on it and gave us a better. Thank you
Stayed 2 nights in Apr 2024
Response from Rigoberto Duque on Apr 23, 2024
Thank you so much for your feedback. We're happy we were able to help you!

4/10 Poor

Isabel

Stayed 2 nights in Apr 2024
Response from Rigoberto Duque on Apr 23, 2024
Thank You for your review. Can you elaborate on your experience with us?

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rigoberto Duque on Apr 23, 2024
Hello and Thank You so much for your review! Anything we could have done different to earn a 5?

6/10 Okay

Abhishek

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
no one came for 2 days to clean the room
Stayed 3 nights in Apr 2024
Response from Hotel on Apr 21, 2024
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from ker on Apr 27, 2024
Thank you for the high marks, we are so glad you enjoyed your time with us!

4/10 Poor

Jenny

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Not convenient from parking to hotel room
Stayed 1 night in Apr 2024
Response from Hotel on Apr 19, 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ok, little old and aging. Unfortunately at time of stay (Sat 4/13) there was a really bad smell in casino near Harrah's walkway from reported water leak.
Stayed 2 nights in Apr 2024
Response from Hotel on Apr 19, 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

4/10 Poor

Ramon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room review, the rooms are outdated and not all of the appliances worked properly. The Air flow did not work on the proper setting. The mattress was extremely old and lumpy and the fridge did not work at all. I’m not sure what’s happening in Lake Tahoe but the casinos heating system was set on boiling. Even members of the staff mentioned to me that it’s way too hot to work in there. You can feel the heat smack you right in the face from the moment you walk to the casino floor. We enjoy gambling and being in a comfortable area and this place was NOT. I would recommend the hotel across, this is not a good place to stay
Stayed 2 nights in Apr 2024
Response from Joseph on Apr 19, 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

6/10 Okay

Theresa, Casa Grande

Liked: Cleanliness, staff & service
Nice place, not many food options. Machines too tight, went across the street played longer on our money.
Stayed 1 night in Apr 2024
Response from Joseph on Apr 19, 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

10/10 Excellent

Lizbeth, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great view
Stayed 1 night in Apr 2024
Response from Joseph on Apr 19, 2024
Thank you for the excellent review! We hope you visit again soon!

2/10 Terrible

ANDRES

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tunnel to connect both casinos
Stayed 2 nights in Apr 2024
Response from Joseph on Apr 18, 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Joseph on Apr 18, 2024
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

10/10 Excellent

Rolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sage Steakhouse on the hotel is good
Stayed 1 night in Apr 2024

10/10 Excellent

Nabaraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel on Apr 17, 2024
Thanks so much for the excellent rating! We hope to see you again soon.

8/10 Good

Peter

Liked: Cleanliness, staff & service
Ice machines on 5 floors were not working. Roulette tables should offer singles as minimum bets. Overall a good stay.
Stayed 2 nights in Apr 2024
Response from Hotel on Apr 17, 2024
Thank you for the great rating and review! We are glad to hear you enjoyed your time with us.

8/10 Good

Hazel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in . Room was nice
Stayed 1 night in Apr 2024
Response from Krysteena Palaroan on Apr 15, 2024
Hello Hazel, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon!Thank you,Harveys Lake Tahoe

4/10 Poor

Kolton

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Specifically for this hotel for kid friendly. NONE of the kid amenity were available ( pool/ arcade)
Stayed 1 night in Apr 2024
Response from bibi on Apr 14, 2024
We sincerely apologize for the inconvenience and disappointment you experienced during your stay with us. We understand the importance of providing a kid-friendly environment for our guests, and we regret that the pool and arcade were unavailable during your visit due to maintenance issues. Please know that we take your feedback seriously and are actively working to resolve these issues to ensure a better experience for our guests in the future. We appreciate your understanding and patience and hope to have the opportunity to welcome your family back for a more enjoyable stay

2/10 Terrible

Lindsay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They put me in a smoking room when i did not order it and didnt do anything when i checked in. I called front desk and they put me in a better room. Elevators are in poor working order. My carpets had white stains on them. Loud in the hallways . Wont be back.
Stayed 1 night in Apr 2024
Response from b on Apr 13, 2024
Thank you for your review! Our records indicate you booked a smoking room, for that reason we initially gave you the room that was booked. We appreciate the feedback and hope to see you again.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front desk hosts are took the tip for giving me a good high rise room, but they gave me 6th floor, which I find out early in the morning, when everything was done ))
Stayed 1 night in Apr 2024
Response from Rigoberto Duque on Apr 13, 2024
Thank You so much for your feedback!

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is an absolute mess. We did stay in the older side of the hotel, but it still is dark, dingy, smelly from cigarettes, casino is best and filled with smoke… the room is tiny, lumpy bead, phone to front desk was dead, on the positive side, although the bathroom was totally dated is was very clean. I would not return. There are too many alternatives in Tahoe. It is somewhat convenient but so are tons of others. The place really should be torn down. At least the original building.
Stayed 1 night in Apr 2024
Response from Joseph on Apr 13, 2024
We are sorry to hear that your stay did not reach your expectations. Thank you for letting us know about the issues you encountered and for giving us the opportunity to hopefully improve your experience.

10/10 Excellent

Chengchung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very comfortable environment can let you real relax.
Stayed 2 nights in Apr 2024
Response from Krysteena Palaroan on Apr 12, 2024
We're glad to hear that you had a relaxing experience at Harveys Lake Tahoe, Chengchung! Thank you for your positive feedback.

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevators went out all day alone with the water in my room being shut off in the morning
Stayed 1 night in Apr 2024
Response from Krysteena Palaroan on Apr 12, 2024
We are sorry to hear about your poor experience, Joseph. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: tahoeguestrelations@caesars.com

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great！
Stayed 1 night in Apr 2024
Response from Rigoberto Duque on Apr 10, 2024
Hello and Great to Hear!

4/10 Poor

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Way too expensive! Property was run down. Not even a refrigerator in the room. The only good thing was the huge arcades they had that I didn’t use. Otherwise, you had to go through the tunnel to harrahs casino which owns Harvey’s. I will not stay there again.
Stayed 1 night in Mar 2024
Response from Rigoberto Duque on Apr 10, 2024
Hello. Thank You for your feedback. For future stays, if you need a refrigerator, you can always contact the Front Desk and request one. We would be happy to provide one.

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for both kids and adults
Stayed 2 nights in Apr 2024
Response from Rigoberto Duque on Apr 9, 2024
Thank You!! We appreciate your business!