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Reviews of Warm with fireplace, English country style, nice garden, Starlight De Heaven!

Warm with fireplace, English country style, nice garden, Starlight De Heaven!
Lake Tekapo, Lake Tekapo

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

5.6/10

Cleanliness

Reviews

2/10 Terrible

Gretchen R.

Disliked: Cleanliness
An absolute Disgrace /
This property is an absolute dump - it needs to taken off book a Bach immediately. We Arrived from a trip with my 2 teenagers from Akl - in the middle of winter - cold & tired To what looked like a crime scene- it hadn’t been cleaned - A disgrace - Nothing - mousetraps in the kitchen - bottles - dishes in the sink - Cold as anything - It was an absolute disgrace - Helen Liu should have all her listings removed -
Stayed 14 nights in Jul 2020

2/10 Terrible

Geok C., New Zealand

Disliked: Cleanliness
The most horrible holiday place
We arrived at 4pm. Door was opened and someone came & mentioned he did not know about our checking in. He mentioned the place has not been cleaned and if we are not happy to find alternative. He does'nt care. I called owner who spoke to him and he mentioned we have to wait 1.5hours for him to clean up after telling us to find alternative. Owner found us alternative BUT we had to reload all luggages & stuff. This is very upsetting for all especially me who did all the bookings. How is it that we did not get any refund back re owner's fee, cleaning fee, etc. Please advise
Stayed 1 night in Mar 2020

10/10 Excellent

Emily M.

Liked: Cleanliness
Just what we needed
The house was just what we needed - lots of beds, two bathrooms, nice and spacious

6/10 Okay

Daleen C.

Liked: Cleanliness
Nice family house
Arrived late afternoon to found that the house was already occupied by other tenants however, after contacting the owner, she dealt with the issue and was resolved shortly after. Laundry floor needs urgent attention, tiles are loose. Lack of equipment in kitchen, excisting cooking utensils needs replacement due to rust. Overall, the cleanliness of the property and bedding was excellent. Excellent view over the lake and sufficient heating.

8/10 Good

jackie S.

Liked: Cleanliness
Tekapo star gazing stay
warm cosy house .We loved our stay here and would use it again

6/10 Okay

Yuen Kwong T.

Disliked: Cleanliness
Looks different than the listing
Overall...it’s not value for money.
Stayed 1 night in Sep 2019

8/10 Good

Ravi C.

Well presented and pleasant.
Happily go back
Stayed 1 night in Apr 2019