Dear Jesus,We are very sorry to hear about the confusion and inconvenience you experienced regarding breakfast during your stay. We understand how frustrating it can be when there are discrepancies between what you reserve and what you receive.It is important to us that our guests receive exactly what they expect when booking with us. This is why we have investigated, and indeed, the reservation from its origin was without breakfast included.We appreciate your patience and understanding in this matter. If there is anything else we can help you with or if you would like to discuss this situation further, please do not hesitate to contact us directly. Your satisfaction is our priority.

Dear Tatyana,We sincerely appreciate your kind words and the 5/5 rating you have given us! We are very happy to know that you enjoyed your stay at our hotel and that you were able to appreciate several positive aspects.It is great to know that you enjoyed the surrounding area, as well as the friendliness of our staff. We strive to provide exceptional service and are pleased to know that we achieved this during your stay.Additionally, we are happy to know that you enjoyed the night lighting in the room, as well as the comfort of the shower. Your satisfaction is our top priority and comments like yours motivate us to continue improving.We hope to have the pleasure of welcoming you again in the future and provide you with another memorable experience.Thank you for choosing our hotel and for taking the time to share your experience!Kind regards,

Dear Keisuke,Thank you very much for your perfect rating!We are very happy to know that you enjoyed your stay at our hotel and that your experience was impeccable.Although you have not left additional comments, we would love to know what aspects of your stay you particularly liked.Your opinion is very important to us and helps us to continue improving our services.

¡Nos alegra mucho recibir una calificación perfecta de 5/5! Agradecemos Pablo sinceramente tu confianza en nosotros y nos complace saber que tu experiencia con nuestro hotel fue excelente. Si en el futuro tienes alguna pregunta, solicitud o comentario, no dudes en ponerte en contacto con nosotros. Estamos aquí para garantizar que cada estancia sea lo más placentera posible. ¡Esperamos poder recibirte nuevamente en el futuro!

Dear Carol,Thank you for taking the time to rate us 5 stars. We are pleased to know that your experience at our hotel met your expectations. We hope to welcome you again in the future and offer you exceptional service again.

Dear Donna,We are deeply sorry that your experience at our hotel was not perfect and that we have assigned you an adapted room without previously requesting it. We understand your frustration and apologize for the inconvenience caused.Sincerely,

Dear Taru,Thank you for taking the time to share your experience with us! We are very happy to know that you found our staff very professional and friendly. At Pullman, we strive to provide exceptional service to all of our guests, and it is gratifying to know that we meet your expectations.We look forward to welcoming you again in the future and ensuring that your next stay is equally enjoyable.Thank you for choosing us and for your kind words!Kind regards,

Dear John,Thank you for sharing your positive feedback with us. We are delighted to hear that you appreciated our hotel's convenient location and recent renovations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are glad to know that we succeeded during your stay.Best regards,

Dear Peter,Thank you for taking the time to share your feedback on your recent stay at Pullman Santiago El Bosque.We are delighted to hear that you found our hotel to be conveniently located for shopping, sightseeing, and dining. Our team is committed to providing a positive experience for our guests, and we are pleased to know that you enjoyed your time with us.If you have any further comments or suggestions to enhance our services, please feel free to let us know. We appreciate your valuable input.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,

Thank you Nancy for your perfect rating. We are glad to know that you had an excellent experience.We hope to see you in the future!

We appreciate Alison for your rating. We are glad to know that you had an excellent experience with us.

Thank you very much Tom for your rating! We hope to have your preference in the future!

Thank you Matthew for your calification. We hope to see you soon!!!

Thank you for your perfect 10/10 rating Carmen! We are glad to know that your experience was excellent. We hope to welcome you again in the future. Thank you for choosing us!

We greatly appreciate your perfect rating and kind words about our location Fernando! We are happy to know that, even during construction at the MUT, you find us well located. We are excited for the additional improvements expected after the construction is completed from MUT. Your support means a lot to us, and we look forward to continuing to provide you with exceptional experiences in the future. Thank you for choosing us!

Hola Damian, Muchas gracias por tu calificación. Esperamos que hayas podido disfrutar de nuestras instalaciones y servicios.Esperamos verte pronto.

Dear Franca,Thank you for your rating. He hope you had a great time.

Estimado David,Muchas gracias por tu calificación. Esperamos verte pronto.

Thank you Jeff for your time leaving this evaluation. We greatly value your feedback and want to make sure you had a pleasant stay. If at any point you would like to share more details about your experience or if there are specific areas where we could improve, we would be happy to hear from you.

Dear Edgar,We thank you very much for the review you have written for us and certainly for the good score you have given us. We are very happy to hear that we met your expectations.Thank you very much.

Dear Gary,We thank you very much for the review you have written for us and certainly for the good score you have given us. We are very happy to hear that we met your expectations.Thank you very much.

Dear Hector Armando,We thank you very much for the review you have written for us and certainly for the good score you have given us. We are very happy to hear that we met your expectations.Thank you very much.

Dear Jennifer,We thank you very much for the review you have written for us and certainly for the good score you have given us.We look forward to hearing from you in the future.

Muchas gracias Keri por tu calificación. Esperamos verte pronto!

Dear Angelo,We thank you very much for the review you have written for us and certainly for the good score you have given us.We work with a lot of love to give a nice experience to our guests.We look forward to hearing from you in the future.

Dear Edwin, We are very sorry for the situation that occurred at our hotel. Our sincerest apologies for the inconvenience that hindered your rest. We are working to continue to improve our services, and your feedback will certainly be taken into account. We hope to see you again as well.

Dear Cinthya,We thank you very much for the review you have written us and certainly for the good score you have given us. We are very happy to know that we meet your expectations.Thank you very much.

Dear Rama,Thank you so much for your rating and feedback! We hope to see you again.

Dear Liang,We thank you very much for the review you have written us and certainly for the good score you have given us. We are very happy to know that we meet your expectations.Thank you very much.

Dear Steven,We thank you very much for the review you have written us and certainly for the good score you have given us. Thank you for your comment on the eggs, we are going to check it with our Chef.Thank you very much!!

Dear Amy,We thank you very much for the review you have written us and certainly for the good score you have given us. We are very happy to know that we meet your expectations.Thank you very much.

Dear Naikel,We thank you very much for the review you have written us and certainly for the good score you have given us. We appreciate your kind words.Thank you very much!!

Dear Michael,We greatly appreciate the review you have written us and without a doubt for the good score you have given us.Thank you!!!

Estimado Hector,Le agradecemos enormemente la reseña y el buen puntaje que nos ha otorgado.Mil gracias!!!

Dear Jan, Very grateful for the time to leave a review on this important site, it is very important to us and our future guests who read these comments. We love receiving feedback, that helps us improve! Regards

Dear Dominic,We thank you very much for the review you have written us and certainly for the good score you have given us. We work with love to give a nice experience to our guests.We look forward to your preference in the future!

Dear Vijay, Very grateful for the time to leave a review on this important site, it is very important for us and for our future guests to read these reviews. We love receiving feedback, that helps us improve!! Cordially

Dear Eric,We thank you very much for the review you have written us and certainly for the good score you have given us.Thank you very much!!!

Dear Luis,We thank you very much for the review you have written us and certainly for the good score you have given us.Thank you very much!!!

Dear Lance,We thank you very much for the review you have written us and certainly for the good score you have given us.Thank you very much!!!

Dear Rodrigo, Very grateful for the time to leave a review in this survey, it is very important for us and for our future guests your feedback.Sure enough, we had a complete renovation, where even the pool was completely built again. Thank you for your feedback to our gym, we are looking at how to improve your equipment. As for the amenities of the room, we have a standard, although you can always ask for additions, such as coffee maker and kettle.We hope to see you soon!!!

Dear Alejandro,We thank you very much for the review you have written us and certainly for the good score you have given us.Thank you very much for the feedback about our breakfast.

Dear Norma,We thank you very much for the review you have written us and certainly for the good score you have given us.Thank you very much!!!

Dear Bob,We thank you very much for the review you have written us and certainly for the good score you have given us.Thank you very much!!!

Estimado Rodrigo,Le agradecemos enormemente la reseña que nos ha escrito y sin duda por el buen puntaje que nos ha otorgado.Mil gracias!!!

Dear Ana, I thank you very much for your comments and the time spent to answer this survey of services that for us is very important, since we love to receive feedback, that helps us to improve. We look forward to seeing you soon!!!

Dear Ryan, Thank you very much for the review you give us, and certainly for your comments about our services. We love receiving feedback, that helps us improve!! Cordially

Dear Christian, I thank you very much for your comments and the time spent to answer this survey of services that for us is very important, since we love to receive feedback, that helps us to improve. We look forward to seeing you soon!!!

Estimado Ricardo,Le agradecemos enormemente la reseña que nos ha escrito y sin duda por el buen puntaje que nos ha otorgado.Mil gracias!!!

Estimada Judith,Le agradecemos enormemente la reseña que nos ha escrito y sin duda por el buen puntaje que nos ha otorgado.Mil gracias!!!