Las Salinas del Matorral Vacations from $884

Everything was perfect except the check out. The staff seemed quitecrudecand affronted that we asked fir a late check out. We asked prior to our checkout as we have 2 children under 2 and were told to ask on the day. When I asked that morning, the staff (different from the rest of the week) seemed surprised that i would ask such a thing and were disinterested and told us flatly no, but we could get showered and changed up by the soa area. This would have been ok, but with 2 infants and our luggage packed and kept by reception this made it laborious and to be honest left a sour memory, which is a shame as the rest of the staff throughout the week were perfect. The only other thing was that we were put in a room downstairs, this again was difficult with a buggy and 2x infants.

The property was well kept, and the staff was very friendly. I do wish the resort had a shuttle service for its guests to get them to and from the airport and to attractions on the island.

We enjoyed our stay at this resort and liked having a 1 bedroom with kitchen bungalow near the pool. The pool was very clean & beautiful but the water is too cold for most people to swim. Even tho the weather was very hot & sunny as soon as they felt the water they would not go in. The staff is nice and friendly. I wish they would have told us about the free shuttle to the beach when we checked in instead of 2 days later. The breakfast buffet was plentiful and we enjoyed Happy Hour (2 for 1 drinks) and ate dinner 2 times at the pool bar that had a casual menu with many choices. There were no other dining options and many guests left the resort in the evening to go out to dinner. It would be nice if the beach shuttle had longer hours for guests to go to dinner at the nearby Caybeach Princess affiliate location that serves a nice buffet. We liked the location of this resort and would stay there again.

This is not a five star property. The room interiors give the five star atmosphere. Plenty of wardrobe space and clever arrangement of coffee/tea facilities. But the rest of the hotel is four maybe three stars. At breakfast which you can choose the menu alongside buffet. Expect random things like no avocado. The staff are so busy turning tables for dinner you’ll be lucky if you get acknowledged. Same at dinner but in reverse. The pool is okay but don’t expect service as it isn’t fully staffed and there’s no call bell. The bar again depends when you visit I stayed an hour and didn’t see one server. The Sky bar seems to have no attendees which is strange. One highlight was getting breakfast delivered to my room. That service was exemplary. The location has great shopping to suit any budget and loads of nightlife and plenty of restaurant options. The bus and taxi stop are within reach making it easy to reach and explore the island.

Amazing hotel and staff! Everything was lovely: the breakfast at Toscana, the two gentleman at the Unique pool, the pools are amazing! There were a few staff that acted like they didn't want to be there, however everyone else was amazing and made up for those members of staff. I will definitely be returning here!