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Reviews of Le St-Martin Hotel & Suites Laval

3.5 out of 5
Le St-Martin Hotel & Suites Laval
1400, Maurice-Gauvin road, Laval, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1003 reviews" "
Rating 8 - Good. 224 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Glad the bar is open again. Excellent breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ho Ching

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is well maintained and decent. Everything is pretty standard. Shout out to the breakfast, the food options and quality was really good. You can see that the hotel is fairly old but it's well maintained. Cleanliness can be improved, we found stains on one towel.
Stayed 1 night in Apr 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful room. Clean. Comfy bed
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Syed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located at Le Corbusier and Saint martin. This area of the city is has everything within easy reach. We only chose this hotel for its LOCATION. Hotel itself is good but It can be better. Breakfast was OK but not excellent- thats why 4 stars. I have stayed in many hotels from 1 star to 6 stars in all FIVE CONTINENTS. Embassy Suites or Hampton Inn or Courtyard Marriott have better breakfast options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dani

Liked: Cleanliness, amenities
Nice hotel for the price
Stayed 1 night in Apr 2024

10/10 Excellent

Ellen

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and the service at the reception was perfect 👌
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service
A
Stayed 1 night in Apr 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation-staff are helpful parking is free
Stayed 1 night in Apr 2024

10/10 Excellent

LILIANA

Traveled with partner
Liked: Amenities
It was a 1 night stay, but everything was great. From check-in to check-out. Beautiful!
Stayed 1 night in Apr 2024

10/10 Excellent

CHANTAL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!!
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable room, friendly staff, and great selection at breakfast. It was good to have a breakfast with non-disposable dishes - was perfect for Earth Day.
Stayed 1 night in Apr 2024

10/10 Excellent

Lee Ann

Traveled with partner
Only negative was that although the Do not disturb sign was on the door, the cleaning lady came in @ 08:00 in the morning whilst we were still asleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Nada

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel, propre, tranquille et bien situé! Vraiment un bon déjeuner 👌
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Richard, Gatineau

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for driving in and out of Laval, Quebec. Not so good for those who must drive to downtown Montreal, as the traffic jams are constant.
Stayed 2 nights in Apr 2024

8/10 Good

Stamatios

Stayed 2 nights in Apr 2024

6/10 Okay

Marina

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 1 night in Apr 2024

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very stiff. Bar meal was something reheated.
Stayed 2 nights in Apr 2024

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Tassos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always
Stayed 1 night in Mar 2024

8/10 Good

guodong

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
In general, a nice hotel for the price. Facilities are not that new but maintained fine.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vesna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, lovely lounge with a fireplace was perfect for cold evening
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance, the beds were super comfortable. Mirros perfect size for a couple gurls getting ready in the bathroom together! It was a party weekend with many like minded ravers but no noise complaints at all!! When we wanted to sleep we could! Great price for the stat and gluten free options at breakfast wete sooo appreciated 👏 Will definitely stay again if headed to this part of mobtreal.
Stayed 1 night in Mar 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness
Place was clean. Breakfast buffet was good. Down side. No options for room service, My dad cut his finger badly on broken chair in dinning room at breakfast. They had limited first aid supplies. And didnt offer any discount on our bill. Didnt do much about it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and close to everything you could need or want
Stayed 1 night in Mar 2024

6/10 Okay

jean

Liked: Staff & service
Did not like it
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Stayed 1 night in Mar 2024

10/10 Excellent

pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre et belle chambre. Employés à la réception efficace et rapide pour le check in!
Stayed 1 night in Mar 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just a wee bit better than the run-of-the-mill ordinary motels. The corridor is fancier and carpeted so you don't hear noise, the room is a wee bit larger, the glasses and cups are real glass and pottery not paper, the breakfast is definitely more fancy with lots of attractive options. In short, the whole experience is a class above the ordinary. Well worth the few extra dollars.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2024

8/10 Good

MAYRA ELIZABETH RAMIREZ

Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t close the curtains to sleep (light came thru all night).
Stayed 1 night in Mar 2024

10/10 Excellent

Francois

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Feb 2024

10/10 Excellent

barsam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Michel on Mar 1, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect,i gave 5 stars.The onluy thing bad i could say was the brunch breakfast was undercooked .namely .the eggs.bacon and sausage .But otherwise thw Rooms .the facilities etc . are amazing.
Stayed 1 night in Feb 2024
Response from Michel on Feb 27, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was too soft but when its your only complaint, it was a good stay :)
Stayed 1 night in Feb 2024
Response from Michel on Feb 27, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michel on Feb 27, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to good restaurants and good shopping.
Stayed 1 night in Feb 2024
Response from Michel on Feb 22, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Leijsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, staff were pleasant, breakfast area was congested but the staff were working hard to keep it stocked and clean.
Stayed 1 night in Feb 2024
Response from Michel on Feb 20, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

Melanie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 1 night in Jan 2024
Response from Michel on Feb 20, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

8/10 Good

Saleh

Traveled with family and small children
Liked: Amenities
Nice and clean
Stayed 1 night in Feb 2024
Response from Michel on Feb 15, 2024
Thank you for responding to our quality survey, your satisfaction is very important to us and your comments are just as important. We are happy that your stay with us lived up to your expectations and hope to see you again during your next visit to Laval!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michel on Feb 2, 2024
Merci d’avoir répondu à notre sondage de qualité, votre satisfaction est très importante pour nous et vos commentaires le sont tout autant. Nous sommes heureux que votre séjour parmi nous fut à la hauteur de vos attentes et espérons vous revoir lors de votre prochaine visite à Laval!

6/10 Okay

Umar

Liked: Cleanliness
Disliked: Staff & service
They sent me to the third floor with a foot injury without an elevator! The lady at the gate was bad!
Stayed 1 night in Jan 2024
Response from Michel on Feb 3, 2024
Thank you for responding to our satisfaction survey. I would like to apologise that your stay did not meet up your expectations. Please next time inform with a note on your reservation your condition for letting us ajust ourselves and reserve you a room in advance that will match your medical condition.