“Good size room with plenty tea/ coffee facilities. Fan in room was a great help especially when warm. Nice big tv. Ample plugs. Parking wee bit difficult but free. Water cooler at breakfast is handyfor filling up bottles. Overall good maybe a wee paint freshen up. Breakfast good.”
“Amount of things supplied, didn't really need half the stuff we took. Excellent flat. Well equipped. Nice set up. Bonus bottle of wine. Lovely views. Apart from stairs everything was perfect, even stairs I coped with. Can't praise it enough.”
“AVOID!!! We arrived at the hotel to stay 1 night (Saturday). We had booked using Expedia (also to be avoided). Upon arriving at the hotel, we were told by the person at the reception that we had not paid enough to Expedia and that if we were to stay at the price (already paid), he would not be making money. He requested that if we paid an extra £20 in cash we could stay but this sounded very dodgy to us so we declined. He asked us to call Expedia to tell them that we had not paid enough!!!!! We……
“I stayed for 2 nights. On arrival Friday night only to discover the shower was either freezing cold or scorching. The TV needed a pin. The carpet was disgusting and lifting near the bathroom door
I politely asked a member of staff(woman with blonde curly hair) to see if could things coule be fixed. No offer of a room switch. Simply said maintenance would be in at 10am. I returned later Saturday night to find nothing done!
I suggest the hotel for location and that is it.
Huge disappointment”
“Please be aware that you need to upload a passport online to a third party company for every person over 16 that is staying at the property. We were not aware of this until after the free cancellation period was over. There is no mention in the listing or confirmation that the passport would be the only document accepted. We were uncomfortable doing this with all the online identity theft that is prevalent today.
The communication with the property was poor. We messaged several times through……
“Margaret was incredibly helpful in providing suggestions on how to navigate the city and provided excellent suggestions for restaurants.
The morning breakfast was delicious and plentiful.
Our room was very spacious, the couch was very comfortable and the bed was fantastic. After a full day of walking around Dover, this was a very special retreat. The views are just amazing.
We will plan a trip to spend more time with Margaret.”
