Pestana Palace Lisboa - Hotel & National Monument

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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, blackout drapes, soundproofing

Overview of Pestana Palace Lisboa - Hotel & National Monument

Pestana Palace Lisboa - Hotel & National Monument

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Rua Jau 54, Lisbon, 1300-314

Explore the area

  • Popular LocationLisboa Congress Centre9 min walk
  • AirportLisbon (LIS-Humberto Delgado)20 min drive
  • Popular LocationFonte da Telha Beach23 min drive
  • Popular LocationLisbon Oceanarium25 min drive

Choose dates to view prices

About this area

Lisbon

Pestana Palace Lisboa - Hotel & National Monument is located in Alcantara, a neighborhood in Lisbon, and is in the historical district. Bela Vista Park and Parque das Nacoes Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mercado da Ribeira and Amoreiras Shopping Center. Maritime Museum and Amalia Rodrigues House Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Lisboa Congress Centre - 9 min walk
  • Hospital Egas Moniz - 12 min walk
  • 25th of April Bridge - 17 min walk
  • Fonte da Telha Beach - 23 min drive
  • Lisbon Oceanarium - 25 min drive

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 12 min drive

Restaurants

  • Valle Flor — 1 min walk
  • Bar Allegro — 1 min walk
  • Solar dos Nunes — 8 min walk
  • Campinas — 9 min walk
  • Tapadinha — 10 min walk

About this property

Pestana Palace Lisboa - Hotel & National Monument

Luxury Lisbon hotel in Alcantara with restaurant
A restaurant, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a spa tub are onsite. All 190 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars and LCD TVs.
Pestana Palace Lisboa - Hotel & National Monument offers 190 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 17 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument
Pestana Palace Lisboa - Hotel & National Monument Hotel
Pestana Palace Lisboa - Hotel & National Monument Lisbon
Pestana Palace Lisboa - Hotel & National Monument Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 357 out of 500 reviews
5 - Excellent 71%
Rating 4 - Good. 111 out of 500 reviews
4 - Good 22%
Rating 3 - Okay. 21 out of 500 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 500 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 500 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Disliked: Amenities, property conditions & facilities
It was amazing because of my girlfriend (Shamima Begum) I always love to expense time with her, So that it was a great moment in Pestana hotel, Lisbon
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 1 night in Aug 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pestana Palace it's always a good choice, a calm oasis in the middle of the city. The customer service is truly 5* with great effectiveness in dealing with any request you may have.
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Would stay again - lovely room, breakfast, and gardens. Service was awesome. Can’t think of anything I’d change.
Stayed 3 nights in Dec 2019